Deep Enrich
Jake Lykins
Student Worker
779 followers
Dallas-Fort Worth Metroplex
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About me
Learning Program Manager | Southwest Airlines
Education
Texas A&M University
2014 - 2017Bachelor of Arts - BA SpanishActivities and Societies: The Big Event, Beta Upsilon Chi, Impact Camp GPA: 3.646Minors in Human Resource Development and Hispanic Studies
Universidad de Granada
2016 - 2016SpanishCompleted 12 hours of Spanish classes as part of a study abroad program.
Experience
12th Man Foundation
Oct 2014 - May 2015Student Worker- Developed donor relations by allocating season tickets to donors- Practiced customer service by answering questions about Texas A&M athletics- Executed ticket sales for athletic events- Furthered teamwork skills through completing call center tasks with coworkers
Jane Long Middle School
Sept 2016 - Jan 2017Classroom Volunteer- Helped teach Spanish 1 through Spanish 3 to eighth grade students- Developed classroom management skills- Presented and prepared in-class activities about Spanish culture- Aided the Spanish department in preparing for state testing- Gained communication skills in both the English and Spanish languages
Southwest Airlines
Sept 2017 - nowLearning Program Manager
Apr 2023 - nowSenior Learning Analyst
Apr 2022 - Apr 2023Learning Analyst
Oct 2019 - Apr 2022Training Operations Specialist
Dec 2017 - Oct 2019Training Coordination and Projects Intern
Sept 2017 - Dec 2017
Licenses & Certifications
Lean Six Sigma Yellow Belt Certification
Southwest AirlinesApr 2019
Volunteer Experience
Recruitment Staff Assistant
Issued by The Big Event at Texas A&M University on Oct 2016Associated with Jake LykinsCounselor
Issued by Impact Retreat on Feb 2016Associated with Jake LykinsWAKE - Small Group Leader
Issued by Watermark Community Church on Aug 2018Associated with Jake Lykins
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