Eugene Isih

Experience

• 

  Stanbic IBTC

  Feb 2015 - Jun 2021

  • Grew my average liability position from N600m to N2.1billion from 2017-2018.• Disbursed a total of N540 Million.• Opened new bank accounts of over 3600 people.• Grew my active customer base from 1100 customers to 4350 active customers while driving digital penetration to 70% of active customers. This includes internet banking, debit cards, USSD and mobile banking.• Reduced my account dormancy ratio from 50% to 25%. • Generated new bank term deposits of N100 million through cross sell and upsell tele-sales

  • Relationship/Sales Manager

    Apr 2017 - Jun 2021

  • Customer Care Officer

    Feb 2015 - Mar 2017
• 

  Creditclan

  Nov 2021 - now

  Business Manager

  • Manage and provide overall guidance to the sales team.• Provide timely and accurate daily/weekly sales reports to the VP Growth.• Development and implementation of strategies within team members to assist the sales team in identifying and prioritizing key customers.• Monitoring the performance of the sales team and motivating team members to meet and exceed sales targets.• Act as a point of contact and build influential relationships with existing and prospective vendors.• Ensure constant engagement of vendors in the pipeline for possible conversion and activation to transacting vendors.• Responsible for up-selling and cross-selling different verticals and solutions.• Collecting customer feedback and providing updates to the VP Growth.• Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales.• Responsible for delivering presentations to potential and existing customers.• Evaluating the performance of the sales team. Show less