Mina Armanyous

Experience

• 

  YAT Learning Centers

  Jul 2016 - Oct 2016

  Web Developer

  Trainee in Web Development Diploma at YAT Learning Center Maadi Branch

• 

  TIEC

  Jan 2017 - Feb 2017

  Innovation and Entrepreneurship

  InnovEgyptInnovation and entrepreneurship training

• 

  Intel Corporation

  Jan 2017 - Feb 2017

  Ideation Camp

  InnovEgypt TrainingIdeation Camp

• 

  Ministry of Communications and Information Technology (MCIT), Egypt

  Jul 2017 - Aug 2017

  Enterprise IT Fundamentals training

  An internship of Network Security, Storage and Servers

• 

  Magdsoft

  Sept 2017 - Jan 2018

  Web Developer
• 

  TE data

  Feb 2018 - May 2018

  Customer Representative
• 

  Information Technology Institute (ITI)

  Nov 2018 - Apr 2019

  .NET Developer
• 

  Amiral Management Corporation

  Jun 2019 - Apr 2020

  • SAP ABAP Developer

    Nov 2019 - Apr 2020

  • Blockchain Developer

    Jun 2019 - Oct 2019
• 

  Coptic Orphans

  Apr 2020 - Mar 2023

  Salesforce Developer

  Responsibilities:• Developing customized solutions within the Salesforce platform.• Designing, coding, and implementing Salesforce applications.• Managing users, data, and security• Building reports, dashboards, and workflows.• Responsible for integration layer between Frontend and backend systems across all production environments.• Creating timelines and development goals.• Testing the stability and functionality of the application.• Troubleshooting and fixing bugs.• Writing documents and providing technical training for Salesforce Staff.• Provided procedural training to support the team.• Identified process improvement opportunities to increase platform stability and realize operational efficiencies.• Review Capacity and Impact analysis for any change requests.• Vendor Management. عرض أقل

• 

  Mozare3 | مُزارع

  Dec 2022 - now

  Senior Salesforce Developer

  • Increased teams’ productivity by 15-35% through custom automation solutions.• Streamlined lead qualification and management processes using Salesforce features (screen flows).• Empowered call center to handle leads more effectively (call logging, lead type identification, Sales opportunities).• Extended lead management to encompass the entire sales cycle (conversion to closing). • Successfully integrated Salesforce with various external systems (CRM, BPM, mobile app, API Gateway) for seamless data flow.• Developed batch processes and APIs to ensure consistent data synchronization across all connected systems.• Built a custom community site for customer support and resource access.• Implemented a system for efficient case management and automated email capture for faster resolution.• Created comprehensive dashboards and reports for different user roles, facilitating data-driven decisions.• Implemented security measures to manage user access and data sharing within Salesforce.• Mentored junior developers and provided technical expertise on Salesforce best practices. عرض أقل