Alice Yun Fang Lee

Experience

• 

  CyberLink

  Aug 2013 - Jun 2014

  Intern, Human Resources

  Core responsibilities:• Organized large recruiting events e.g. 4 batch interviews and 2 campus recruitments.• Managed recruiting channels such as 104 job bank and Orseek.com.• Edited online training clips including general management training and elite programs.

• 

  Dell

  Jul 2014 - Dec 2015

  Analyst, Global Operations Strategy

  The team has frequent exposure to Dell’s senior executives including Operations and Finance executives and is part of a hand-picked team of internal consultants with high visibility within Dell’s executive leadership team.Core responsibilities:• Coordinated and presented notebook and desktop savings to executive team and reached overall target for 4 quarters.• Analyzed PC shipment quarterly and advised industrial research• Consolidated headcount, travel and award expenses of entire organization• Organized campus recruitments such as on-site visits, roadshows Show less

• 

  Meta

  Jan 2016 - now

  Core responsibilities:• Technical program managed a team focused on building security, enforcement, and integrity solutions to prevent and remediate account takeovers and to mitigate abuse on Facebook's highest revenue-generating surface, protecting $10B+ in risk exposure• Developed automated solutions to tackle brand impersonation of Facebook and family of apps. Achieved a 0.4% appeal rate and out of all appeals, attained a 3% successful overturn rate of initial enforcement, as technical program manager • Assessed and proposed proactive mitigations for actor level integrity risks on ads advertised on third-party affiliated websites or mobile applications, identified integrity gaps in existing business products; partner with and influenced product teams to incorporate proposed mitigations Show less Community Operations' (CO) focus is on supporting our users through both direct support interactions as well as scalable solutions, and on improving the health of our products by helping people understand how to use them. Those who join our teams are very passionate about solving people’s issues, and are strong advocates for the Facebook community.Core responsibilities:• Investigated reported escalations across multiple channels on Facebook/Instagram and respond to user/press or partner inquiries• Root cause user inquiries and collaborated with the cross functional teams to drive continuous improvement to process, policy, product or quality in the interest of improving site and user experience• Supported workflows to investigate and resolve inquiries reported by our community and developed scalable solutions to maintain consistency and accuracy• Developed dashboards to monitor and analyze operational health metrics, measure impact of tooling improvement in workflows, and support leadership decision making on workload assessment Show less

  • Product Manager

    Apr 2024 - now

  • Product Manager (Tech)

    Oct 2022 - Apr 2024

  • Associate, Business Integrity

    Jun 2018 - Oct 2022

  • Market Specialist, Community Operations

    Jan 2016 - Jun 2018
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  Instagram

  Oct 2022 - now

  • Product Manager

    Apr 2024 - now

  • Product Manager (Tech)

    Oct 2022 - Apr 2024