Hannah Elliott

Experience

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  Thomas Cook

  Apr 2006 - Apr 2011

  Neilson Active Holidays

  I worked for Neilson Active Holidays for 7 years. I joined as a Winter Chalet Host and progressed through the internal progression schemes to be one of the most experienced staff. I was responsible for the training of new members of staff .In my role of bar supervisor I had to train new staff at the beginning of the season, which included writing a training manual. I was responsible for running all aspects of the bar which was extremely target driven. My team included 10 bar staff and 2 Senior Bar Tenders. In 2010 my bar exceeded all targets and was the most successful and profiting bar across all of the 8 Neilson hotels. I ran my own chalets in the French Alps, I was part of a 4 person training team , we trained 70 staff over a weeks intensive chalet training course. My speciality was front of house however I trained all areas of the training matrix, such as fire safety, food hygiene, cleaning, customer service, problem solving and budgeting. Show less

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  McLaren Formula One

  Apr 2011 - Oct 2011

  Race Hostess

  As a race hostess to the VIP clients at McLaren Mercedes, I provided the utmost exclusive level of service for extremely affluent Clients including Jenson Button, Lewis Hamilton, Tag Heuer directors, Saudi Arabian Royals and Hugo Boss sponsors. Absolute Taste provide the catering for McLaren Mecedes. They are one of the best catering companies in London. I have gained a supreme understanding of high-end, outstanding quality hospitality and customer service.

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  Marco Pierre White's New York Italian

  Feb 2013 - Nov 2014

  Food and Beverage Supervisor

  Assist the Restaurant Manager in the daily running and operations of the business.

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  HSBC Retail Banking and Wealth Management

  Apr 2015 - now

  Bereavement Support Officer

  Proficiency in Microsoft Word, Excel, Lotus Notes, BrowserAnswering the phonesSpeaking to bereaved relativesUpdating account history and memosHighly motivatedAdministrative support to the officeProblem solvingContinuous product knowledgeRelevant knowledge of probate administration