Vedant Pande

Experience

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  Self-Employed

  May 2012 - May 2016

  Event Coordinator

  Coordinate details of events such as conferences, weddings, birthdays, anniversaries, charity events, surprise parties, trade shows, sales meetings, business meetings, employee appreciation events and virtual events.*Calculate budgets and ensure they are adhered to.*Visit venue to plan layout of seating and decorations.*Coordinate and monitor event timelines and ensure deadlines are met.*Hire staff to manage the event, including bouncers and security personnel.

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  Intelenet Global Services

  May 2016 - Nov 2016

  Customer Service Executive

  Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

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  Aegis

  Jun 2017 - Oct 2017

  Customer Service Associate

  Assisting customers with emergency problems or unexpected situationsProviding solutions for customer problemsEnsuring customer issues are resolved in a timely mannerDeveloping and maintaining customer relationshipsMaintaining records of customer interactionsProviding overall great customer experience

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  Patronics Systems - India

  Nov 2017 - Aug 2021

  Service Engineer

  Using various strategies and tools to provide effective solutions to customers' concerns.Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.Promptly following up on service requests and providing customer feedback.Monitoring equipment and machinery performance and developing preventative maintenance measures.Conducting quality assurance and safety checks on all equipment.

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  KernelPI Communications

  Jan 2021 - Dec 2023

  Sales Associate

  Researching the target industry to discover prospecting opportunities Planning and executing cold outreach in the form of emails and calls to attract new leads Reaching out to prospects through calls or emails to assess their needsNurturing the leads and understanding their issues inside out Conducting product demos and handling questions, rejections, objections Relationship management with multiple decision-makers and stakeholders to add value

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  Freelance

  Oct 2021 - Dec 2022

  Digital marketing

  Identify trends and insightsAllocate marketing investments Plan and direct marketing campaignsManage an organization's website and maintain it, keeping best practices in mindOptimize content for the website and social media platforms

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  Slackbear Communications

  Jan 2024 - now

  Flutter Developer

  As a Flutter Developer, I contributed to the WMS app, a project focused on optimizing warehouse operations. I developed core functionalities like Stock Transfer Orders, Dispatch Orders, and Goods Receipt Notes, resulting in a smoother workflow for operators. My focus on creating an intuitive, responsive UI led to a noticeable improvement in user engagement, which reduced operator training time significantly. Through collaboration with backend teams, I implemented robust data integration that enhanced app reliability and data accuracy. By continuously optimizing the app's performance, I aimed to set a benchmark for efficiency in the warehouse management sector. Show less