Sergey Minaev

Experience

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  IREX

  Dec 2005 - Jul 2008

  System Administrator

  • Administered a group of Windows Server 2003 machines with AD domain, including Group Policies• Maintained Microsoft Exchange 2003, IIS, and SQL services• Preformed backups of company servers and databases using Veritas Backup Exec• Budgeted and maintained servers, workstations, laptops, printers and presentational hardware• Analyzed, troubleshooted and resolved systems hardware, software and networking issues• Managed centralized update deployment for Microsoft products (WSUS)• Introduced Symantec Ghost system imaging software to standardize OS and software environment and reduce failed system recovery time• Configured/maintained virus protection using Symantec Antivirus Server software• Supported voice, data and video equipment (VOIP) operations• Provided technical support for conferences, seminars and other company-hosted events• Provided technical support and training for end users Show less

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  MIHT-Centre

  Aug 2008 - Dec 2009

  System Administrator

  • Completely updated park of workstations, network and server hardware• Implemented and administered Windows Server 2008 Domain, including Group Policy • Maintained Microsoft Exchange 2003, IIS, and SQL services• Implemented and managed scripting based backup for servers• Responsible for telephony system support (Panasonic PBX), number routing tables and voicemail• Provided technical support and training for end users• Configured/maintained virus protection using enterprise Dr. Web solution• Introduced workstations backup policy by deploying Acronis True Image software• Maintained inventory of company IT assets• Provided technical support for conferences, seminars and other company-hosted events • Budgeted and maintained servers, workstations, laptops, printers and multimedia hardware Show less

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  RosEuroHotel

  Feb 2010 - Apr 2011

  Senior System Administrator

  • Administered Windows Server 2003 Domain, including Group Policy• Established Helpdesk system to increase the efficiency of incidents tracking and resolution• Managed projects to implement credit cards payment service on the company website • Switched the server infrastructure to virtual machine environment using VMware ESXi, reducing ownership costs and improving manageability• Documented IT security standards and best practices by writing IT procedures• Implemented SharePoint site to incorporate collaboration on projects for users and departments• Maintained Microsoft SQL Server 2005/2008• Configured/maintained virus protection using Avira Antivirus solution• Supported remote Terminal Server located in data center for improved data security• Reduced new user workplace setup time by over 75% by introducing Acronis True Image• Preformed daily servers and workstations backup (MS Backup, SQL)• Managed centralized update deployment for Microsoft products (WSUS)• Responsible for telephony system, number routing tables and voicemail Show less

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  PILOT, Group of Companies

  Apr 2011 - Aug 2018

  Business Application Consultant

  • Performed analysis of client infrastructure and business processes for retail chains (Auchan, X5 Retail, Starbucks)• Prepared use cases and functional requirements for development teams• Provided presentations and demonstrations for corporative customers• Developed and supervised software test scenarios for sale systems• Planned and supervised software update deployments• Expert in self-checkout systems – integration of payment station, scan station, gate station solutions to the leading retail networks in Russia• Developed .NET based utilities for administrative purposes• Analyzed and resolved systemic problems in POS infrastructure• Developed architecture description and support documentation for solutions• Provided training and consulting for in-house users and client personnel Show less

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  Cashwagon

  Sept 2018 - Mar 2020

  Systems Analyst

  • Documenting functionality and architecture of existing internal systems (CRM, P2P Lending, Payment Gateway) in Confluence• Designing new services and functionality (Document storage, Campaign Manager, Postback Service): • Writing and aligning user scenarios • Developing system requirements and conceptual service architecture • Preparing tasks for the development team (Jira) • Planning systems migration • Collaborating with QA and participating in UAT (User Acceptance Testing)• Developing workflow tasks for the team in Jira• Developing requirements for monitoring contract data in the credit conveyor system, preparing SQL queries• Developing the structure of the knowledge base and documentation templates in Confluence• Designing and describing existing APIs in Swagger Show less