Eleanor Miller

Experience

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  Shoprite (Isle of Man)

  Jul 2015 - Oct 2019

  Customer Service Assistant

  I worked weekdays, nights, and weekends delivering excellent customer service. I worked as a cashier, handling money, packing bags, and using the lottery counter. I helped resolve any issues customers had and ensured they would receive the help they needed.When working on the shop floor, I stacked the shelves, ensured there were no empty shelves and worked with colleagues to meet targets. I also took part in whole store stocktakes and reduced food if necessary.

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  University College Isle of Man

  Nov 2017 - Mar 2018

  Event Manager

  I successfully managed a team of 3 to organise a charity poker night sponsored by PokerStars as part of module for my degree. The event was in aid of the Curraghs Wildlife Park's Silvery Gibbon conservation project in which we raised £5000 for.

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  Isle of Man Department for Enterprise

  May 2018 - May 2018

  Marketing Intern

  I worked at the DfE for 5 weeks gaining experience in Hootsuite, marketing communications and corporate event management.

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  Au Pair Australia

  Feb 2020 - Nov 2020

  Au Pair

  I minded 3 lovely boys aged 2, 5 & 7, 32 hours per week. I au-paired during lockdown 2020, throughout which I homeschooled the boys as well as cleaned, cooked, entertained, and everything in between.

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  Burleigh Natural Skin Co

  Aug 2020 - Nov 2020

  Marketing and Research Assistant

  I worked closely with the owner of a start-up skincare business, where I researched local competitors, potential influencers as well as other local businesses that could work in partnership with Burleigh Natural Skin Co.I also researched the ingredients in their skincare products to ensure the company was not falsely advertising their products. It also gave me a better insight into how best to market their products using the different channels.Content creation for their social media posts through the use of my own photography and written content. Show less

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  Manx Utilities

  Mar 2021 - Oct 2021

  Smart Metering Intern

  Facilitated marketing communications. Created and edited marketing content. Used a variety of marketing channels to reach customers and other stakeholders including vulnerable groups.Planned and managed events to promote the smart metering programme. Created detailed event manuals including risk assessments, method statements, event layouts and schedules.Frequently communicated with internal and external stakeholders to maintain engagement.

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  Islands Energy Group

  Oct 2021 - Mar 2023

  Marketing Executive

  I managed a variety of tasks within my role as a Marketing Executive for Islands Energy Group, some of these include:Internal CommunicationI communicated internally daily/weekly with employees across three islands, redesigned the central intranet site (SharePoint) and kept it up to date. I also liaised with internal departments about their updates, and created and internally communicated newsletters, the rewards scheme and surveys.Campaign ManagementI planned external print and digital campaigns for products/services and recruitment and organised supporting collateral and communicated this internally for three islands.EventsI planned and organised internal and external events and created and organised all planning documents, merchandise, banners, collateral and marquees. I also interviewed at external events for local radio stations for their social media.CommunicationsI proofread and created content for external socials, websites, blogs, and articles, as well as internal communications for three islands. I also managed emergency PR situations with an external agency when necessary. I monitored and responded to social media messages to ensure communication with customers.RebrandI helped rebrand three island brands and one group brand, including uniforms, banners, office buildings, two showrooms, vehicles, office forms and collateral.AdminI created, monitored and managed the Marketing budget and strategic planning spreadsheets, marketing briefs and the brand policy Stakeholder Management I regularly engaged with internal and external stakeholders, agencies and the third sectorIn my role here I was also part of the Wellbeing committee and the Net Zero Working Group. Show less

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  Manx Radio

  Sept 2022 - now

  Freelance Radio Presenter

  Manx Radio trained radio presenter of music based radio shows.Throughout the shows, I manage:- Preparation- Music organisation- Timings - Competitions- Requests- News updates- Listener communication- Music, personal, and company based linksRadio shows involve a heavy amount of time management, organisation, multi-tasking, communication, and a touch of quick thinking. I currently cover shows at Manx Radio when requested, in addition to my full-time job as a Marketing Coordinator. Show less

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  KPMG Islands Group

  Apr 2023 - now

  Marketing Coordinator