Carina Y.

Experience

• 

  Simon Fraser University

  Jan 2018 - Aug 2018

  Student Academic Adviser

  As the primary Student Academic Advisor at Simon Fraser University, I provided advising services for first- and second-year students who have yet to declare or are hoping to switch majors. I was also tasked with training incoming Student Academic Advisors, which increased their speed of uptake and quality of execution. Notable Benchmarks Achieved: • Successfully executed different methods of delivery formats, such as social events, presentations, digital chat, and one to one appointment ultimately increasing satisfaction for incoming and existing students and their guardians Show less

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  Saul Good Gift Co.

  Sept 2018 - Dec 2018

  Operations Coordinator

  As the primary operations coordinator, I process data related to the timely shipment of gifts for a local eCommerce gift box company during their holiday season. This was primarily done using Salesforce and Google Sheets, while communication for shipment troubleshooting was done via shipping company portal and email. Notable Benchmarks Achieved: • Grew holiday sales by 20% and year-on-year sales by 31%

• 

  Teifi Digital Inc.

  Nov 2020 - Mar 2021

  Jr. Copywriter

  As the primary Copywriter, I developed and edited written content for all incoming projects at Teifi, which focused on small to medium sized companies in need of digital consulting. Notable Benchmarks Achieved: • Scope of content includes writing and development for websites, blogs, e-mails, about us pages, brochures, press releases and presentations• Wireframes, written content and copy were also used frequently to support recommendations for changes

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  Provincial Health Services Authority

  Sept 2022 - Oct 2023

  As a Contract Management Project Coordinator, I create and organize documentation for department processes at a variety of levels while also supporting the development of projects with different departments and stakeholders, ultimately facilitating more effective communication.Notable Benchmarks Achieved: • Developed user and technical documents that helped decrease on-boarding time by 50% As a Contract Analyst, I manage software and hardware contracts, leases and licensing agreements, and renewals by maintaining internal databases and spreadsheets. Programs such as Excel, Outlook, Teams and Replicon were used to aggregate data for reporting and decision making purposes, which helped support the development of more efficient processing procedures. Notable Benchmarks Achieved: • Managed prompt and effective renewals of up to $1 million CAD

  • Contract Management Project Coordinator

    Feb 2023 - Oct 2023

  • Contract Analyst

    Sept 2022 - Mar 2023
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  BC Emergency Health Services

  Oct 2023 - now

  Business Analyst