Sarah Welty

Experience

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  Time Warner Cable

  Oct 2012 - Oct 2013

  Inbound Sales Representative
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  Tarbell Realtors

  Jun 2014 - Jan 2016

  Realtor
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  Worldmark by Wyndham

  Jan 2016 - Sept 2017

  Sales and Admin

  As a member of the Sales Admin team, I provide reporting for Sales team with detailed information about guests scheduled for daily presentations and their gift offered. I greeted guests as the arrived and confirmed that they were qualified to tour. The tours were assigned to Sales following a detailed performance based rotation. After completing the tour, experience surveys were collected and results recorded, the gift was given, I thanked them for attending and asked them if I could be of further assistance.As a member of the Sales team I greeted my assigned guests. While building rapport, I got to know how they liked to travel, who they traveled with, and trips they would like to make. I gave them a tour of our model unit and the resort. I gave them an idea of what their desired trips would cost. I then showed how owning with Wyndham would be a benefit to them both in quality of vacations and cost value. Show less

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  Westin Desert Willow

  Sept 2017 - Feb 2019

  Tour Receptionist

  As a Tour Receptionist, I created the daily manifest of scheduled tours. The Marketing and Sales Managers were given daily tour counts showing where we had opportunities for scheduling. I welcomed our owners and guests attending a sales presentation, confirmed their commitment to attending for the required timeframe, assigned them to a Sales Representative according to a performance based rotation, confirmed and provided them with their gift for attending and entered the tour information into the database and the inventory tracking files. When guests were traveling with children, I provided an enjoyable experience while supervising them in our Kids Club. I made sure to engage with the children with either crafts, games or movies, knowing that when parents see that the kids are enjoying themselves they are more receptive to the opportunities being given. At the end of the day, the manifests were audited for accuracy and reports were completed for attendance and gifting inventory. Throughout the day, I made sure to provide excellent customer service, this included engaging in conversation whenever possible, providing suggestions about what to do and where to dine on their stay and printing menus and directions as needed. Show less

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  Diamond Resorts™

  Mar 2019 - May 2019

  Marketing OPC
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  American Income Life: Hart Lewicki

  May 2019 - Jun 2020

  Insurance Agent
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  California Dream Real Estate

  Jun 2020 - now

  Broker's Assistant