Mark Brown

Experience

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  University of Charleston

  Jan 1999 - May 2000

  Computer Technician

  Software / Technology used:Visual Basic, C++, UNIX, HTML and Access- Worked with several groups of students to actively build and coordinate the building of replacement computers that would be rolled out throughout the University. - Resolved problems posed by end users (students and faculty), ranging from configuring and trouble-shooting network connectivity to resolving software issues.

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  RRD Direct

  Jun 2000 - Jun 2001

  Analyst Programmer

  Utilized an industry specialist software package called GMC to program ‘Print Runs’ on laser, Image print and collations presses. Quantity of ‘Print Runs’ ranged from 20,000 to 3,000,000 units. Selected Achievements:• Proposed and implemented enhanced development quality standards that was credited with reducing the rate of reprint errors by 23% within the 1st month of the initiative. • Promoted to team lead within 4 months due to several successful high profile ‘Print Runs’ including projects for Master Card and American Express. Show less

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  Sunrise Computer Training Limited

  Sept 2001 - Nov 2001

  IT Trainer

  Facilitated training courses in a wide range of IT related subjects including Microsoft Office, Web Development and Database Management. Training was a mixture of hands-on work with groups and one-to-one sessions. Selected Achievements:• Proposed the introduction of course and instructor evaluation forms which were later adopted by the Programme Manager as a means of differentiating the quality of our courses.• Designed the ‘Introduction to Database Management’ course which included the full supporting material and a demonstrational inventory management system. Show less

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  BMG Limited

  Nov 2001 - Sept 2003

  Web / Database Developer

  Primarily responsible for the maintenance and enhancement of the company’s web portals and database linked systems. Projects included development of a Web portal that incorporated significant data analysis capabilities. Technologies utilized included SQL Server, VBA, Access, Visual Basic, ASP, VB Script, JavaScript, HTML, Dreamweaver, MS InterDev and SourceSafe. Selected Achievements:• Development of a bilingual data analysis portal used by local government to explore the trends of academic achievements throughout England and Wales. • Designed a bespoke data pump that increased the security and efficiency by which the company exchanged data with local government agencies. Show less

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  Wizcom Ltd

  Sept 2003 - Jan 2005

  Web Developer / Team Leader

  Responsible for managing a team of designers and developers through the full development cycle of numerous internal and external projects. Applications included ecommerce portals that were dynamically customized to customer specifications. Technologies utilized included JSP, ASP, Java, Oracle, JavaScript, XML, Flash and HTML. Selected Achievements:• Designed, developed and implemented a 3 tier architectural ecommerce solution that was implemented across companies within the Caudwell Group including Phones4U, Singlepoint and 20:20 Logistics. • Introduced process improvement initiatives that enabled all developers to engage in the reviews of departmental quality standards with particular focus on reducing errors within deployment. Show less

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  IMVS Limited

  Jan 2005 - Nov 2007

  Senior Developer

  Responsible for the maintenance, enhancements and implementation of IMVS’s suit of Financial Products. Customers included leading investment banks, discretionary investment managers and independent financial advisers. Project Management responsibilities for coordinating the business adoption of new accounts. Activities included expectation management, user training, data archiving, full system integration and customer support. Selected Achievements:• Key member of the implementation team that migrated a £94 million funds under management account with 7000 clients to IMVS’s financial portfolio management software APA.• Led the design, development, technical pre-sales and implementation of IMVS’s web based portfolio management product VOLe. This product introduced mobile application capabilities into IMVS’s suite of financial products. Show less

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  Capgemini

  Nov 2007 - Apr 2013

  End-to-End Project Management using a range of delivery methodologies including Prince2, HPGF (HMRC, Programme, Governance, Framework), RUP, Agile and Waterfall. Client management of senior employees across a range of complex IT initiatives. Led 100+ member project teams consisting of internal resources, geographically distributed teams and 3rd party suppliers. Full budgetary responsibilities for projects up to a value of £2 million pounds.Selected Achievements:* Managed the development of the ‘Trader Front End’ components of the Excise Movement and Control Systems (EMCS). This is a computerised system for monitoring movements of excise goods under suspension of excise duty within the European Union'. EMCS links over 150,000 traders in 27 national administrations across the EU.* Leading role within the team that created the decommissioning framework used to reduce Her Majesty’s Revenue and Customs (HMRC) IT estate by £161 million (per annum). Show less

  • Project Manager

    Mar 2009 - Apr 2013

  • Development Lead / Deputy Development Manager

    Nov 2007 - Mar 2009
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  Visa

  Apr 2013 - Jul 2014

  Technical Project Manager

  Delivery responsibilities for numerous projects impacting Visa Europe’s major processing platforms; Visa Europe Clearing and Settlements Service (VECCS) and Visa Europe Authorisation Service (VEAS). Project deliveries were conducted in-line with Visa’s governance methodology CoMET using Waterfall, Agile and Iterative delivery models. Projects were delivered with a mixture of internal & offshore resources, geographically distributed teams and 3rd party suppliers.Selected Achievements:• Leading role within the creation and implementation of the Fast Track Fee Change (FTFC) process. This process redefined the overall approach to project deliveries on the Visa Estate and was highlighted as one of the defining projects delivered in 2013. The FTFC process reduced the overall cost of Simple & Medium Fee change projects by 58% while reducing the lead times from 14 – 18 months to 1 – 3 months. After refining the process via several successful deliveries, selective elements and roles were successfully migrated offshore including Development, Testing and Business Analyst capabilities. • Led the technical delivery of the Visa Online - Customer Relationship Management (CRM) replacement. This involved integrating a Commercial off-the shelf (COTS) product called Tridion on to the Visa Estate. Project stakeholders included Business/Service managers, Visa members, internal resources and a 3rd party supplier. Show less

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  Celesio UK

  Jul 2014 - Jul 2016

  Project Manager

  Celesio UK is a leading provider of integrated healthcare services to the NHS; specialising in medicines, pharmaceutical care and primary care patient services. Celesio UK includes LloydsPharmacy, AAH Pharmaceuticals, Evolution Homecare and Wilkinsons Healthcare. They have over 21,000 employees and an annual turnover of €2,497 million.Selected Achievements:• Led the final 2 phases of the EPS Stablisation Programme including the refactoring/componentization of the bespoke message processing/enrichment engine (written in J2EE), upgrading and clustering the middleware software stack (IBM WebSphere Application Server, Message Queue and IBM Integration Bus), implementation of dedicated infrastructure and the upgrade/ data migration of the associated Oracle databases. • Successfully troubleshot the IT Service Transition of a Business Intelligence reporting portal (MicroStrategy) for a high profile in-flight project.•E2E delivery of an integration project with the Ministry of Defense (MoD) that enhanced their capabilities of procuring additional product types from multiple suppliers. Show less

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  Cambridge University Press & Assessment

  Nov 2016 - Sept 2017

  Project Manager

  Cambridge Assessment (CA) is Europe's largest assessment agency, designing and delivering assessments to over 8 million learners in over 170 countries. CA own and manage Oxford, Cambridge and RSA Examinations (OCR) examination board for UK students, the Cambridge International Examinations (CIE) for overseas students, and the Cambridge English Language Assessment for learners of the English language. CA is a not-for-profit organisation with over 2,000 employees.

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  Department for Environment, Food and Rural Affairs

  Oct 2017 - Apr 2018

  Agile Project Manager

  The Department for Environment, Food and Rural Affairs (Defra) is the government department responsible for environmental protection, food production and standards, agriculture, fisheries and rural communities in the United Kingdom of Great Britain and Northern Ireland. Defra have 3,400 staff and an annual budget of £2.2 billion.

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  TNT

  May 2018 - Apr 2019

  Project Manager

  TNT Express is an international courier delivery services company, now a subsidiary of FedEx, with its headquarters in Hoofddorp, Netherlands. The firm has fully owned operations in 61 countries and delivers documents, parcels and pieces of freight to over 200 countries. The company recorded sales of €6.91 billion in 2015.

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  National Grid

  Jun 2019 - Sept 2020

  Project Manager

  National Grid plc is a British multinational electricity and gas utility company headquartered in Warwick, United Kingdom. Its principal activities are in the United Kingdom and Northeastern United States. National Grid have over 22,500 employees and an annual revenue (2018) of £15,250 billion.

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  Capgemini

  Dec 2020 - Mar 2023

  Senior Project Manager
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  SAS

  Mar 2023 - now

  Programme / Project Manager

  SAS Institute Inc. specialises in advanced and predictive analytics software applications, as well as business intelligence, data visualisation and reporting on data to aid in decision-making.