Fahim Atallah

Experience

• 

  Egyptian Radio And Tv Union Ertu

  Aug 2013 - Sept 2013

  Trainee
• 

  EPlus Telecom

  Nov 2015 - Apr 2016

  IT Technical Support

  IT Solutions Company that deals with Servers, PC, Laptops, Firewalls, PBX, Switches, Routers.

• 

  New Horizons Computer Learning Centers

  Dec 2016 - Jul 2017

  Cisco Networking Instructor

  Responsible for delivering the following courses:-1- N+2- ICND13- ICND24- CCNP Route5- CCNP Switch6- CCNP Tshoot

• 

  TE data

  Oct 2017 - now

  Enterprise Network Design and Presales Engineer

  • To develop final design of customized solution and issue implementation diagrams. • To support and validate pre-sales preliminary customized solutions design during sales process.• To support Key Account Management technical sales with equipment / technology data related to technical specification, costs and usage instructions.• To negotiate and establish agreements with vendors (when they are involved in the design an implementation process) and manage equipment ordering process.• To coordinate with logistics H/W acceptance of equipment, perform pre-configuration Communicate vendors H/W repair/replacement and upgrades. • To support 2nd level support for both Provisioning team & Enterprise call center team troubleshooting process if needed. • To develop as-built drawings and diagrams (in case of modification after implementation). • To communicate with Network operation for network upgrade, migrations and new solution implementation or new NNI links.• To communicate with the global partners to verify the connectivity solutions and NNIs for the GDS customers. • To ensure knowledge on Telecom Egypt SDH Network. Show less