Suheng Lin

Experience

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  Guangzhou EASIN Tourism Company

  Jul 2016 - Jan 2017

  User Operation Officer

  Key Responsibilities• Applied relationship management and stakeholder engagement principles to drive business development with each individual event were taken into place, identify opportunities to secure more bookings and meeting client expectations. • Independently managed a portfolio of client’s event, with complete responsibility to ensure all process goes smoothly with responsibility for safety and welfare of everyone at the event.• Supported social media team to edit articles to develop new customers and business relationships. Key Achievements• Led Thailand Program Team to be one of the most popular programs in summer holiday, 2016. • Developed improved communication skills and the ability to work autonomously in demanding environments. Show less

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  Melbourne Pioneer

  Jul 2017 - Dec 2018

  HR Director

  Key Responsibilities. • Making up and implementing the hiring system, personnel profile management system.• Manage relationships with NGOs and NPOs to develop long-term collaboration. Applied relationship management to drive voluntary activities development with each individual event, identify opportunities to secure more cooperation. • Collaborates with a team of twenty members in three departments, which are HR department, Event department and Media department.Key Achievements• Successfully organized over five voluntary activities in 2017• Built up the long-term relationship with CVSS.• Using hiring system to hire over 10 staffs and organized group activities. Show less

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  KaiXin Chinese Learning Hub

  Nov 2017 - now

  Casual Chinese Teacher

  Key Responsibilities• Teaching Chinese with 4-15 aged children.• Managing class to ensure everyone keep up the process. • Communicating with parents to give feedback about children.• Preparing class content to make sure children learning in a friendly and engaging environment with fun.• Working collaboratively with colleagues to give and receive feedback on class management. Key Achievements• Time and class/team management. • Worked in a challenging environment to arrange different strategies with children in the various cultural background.• Developed various teaching ways to enhance children’s interests. Show less

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  XP Education

  Jul 2018 - now

  Administration Officer

  Operated Wechat official account to keep relationships with customers.Delt with inquiries from customers.Negotiated with tutors to arrange classrooms and schedules.

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  YMCA Victoria

  Aug 2018 - Dec 2018

  Communication Offcier

  Key Responsibilities. • Building the Karma Camper identity and brand, and managing Karma Camper Facebook and Instagram accounts.• Generating ideas for promotional campaigns and interest from national and local medias.• Coordinating video content, managing website development and developing communication reports.Key Achievements• Focused on Chinese Market to promote Karma Camper Van Program and attracted over 10 KPI to do the promotion.• Generated route plan to raise interests of the targeted audience, and analysed customers profile to generate the portfolio.• Raised over 10 thousand AUD to donate to YMCA Young Leaders Program. Show less