Jessica Casey

Experience

• 

  NextGen Healthcare

  Jun 2017 - Nov 2023

  Strategic Accounts:Manage projects, software upgrades, and implementations of new products for 40+ clients. Identify potential risks and engage key resources to resolve issues. Provide leadership and guidance with projects, testing, and training plans for upgrades. Recommend appropriate services and solutions. Monitor support cases, escalate issues to management when necessary. Host biweekly client calls, maintain agendas and minutes, ensure timely resolution of any issues.

  • Account Manager II

    Jun 2022 - Nov 2023

  • Account Manager

    Nov 2020 - Jun 2022

  • Sales Marketing Coordinator

    Jun 2017 - Nov 2020