
Artyom Sivko

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About me
Sales Operations | HYPERVSN
Education

School of Business and Management of Technology of Belarusian State University
2019 - 2023Bachelor of Business Administration - BBA Business Administration and Management, GeneralActivities and Societies: Student Union
Experience

English In Games
Dec 2020 - Mar 2023I supervised a marketing team of 6: team planning and task setting, leading and controlling. - Maintained Kanban board- Held creative sessions, took minutes, generated ideas- Provided clear and detailed tasks for UI & motion designers- Established marketing plan, set the short- & long-term objectives for marketing activities- Analysed and compared EU, Asian, North American markets along with competitors- Supervised, assisted, and evaluated trainees- Reported products metrics- Conducted web experiments with Google Optimize Show less I was responsible for the marketing activities of 4 B2C products: browser extension, website, mobile apps.- Planned, launched, and analysed ad campaigns (video, search, display, app)- Created regularly SMM customer-oriented content for Instagram, Facebook, YouTube- Set up mediation and attribution from scratch, reported products analytics- Conducted A/B tests of Play Console app pages and creatives- Increased ASO of Play Market and App Store pages: keywords, description, video and graphics contents- Patiently handled customer complaints with empathy, respectfully responded to reviews- Developed user surveys to get closer to customers- Did effective copywriting: descriptions, mails, product documentation, a pitch Show less
Marketing Manager
Nov 2021 - Mar 2023Marketing Specialist
Dec 2020 - Nov 2021

HYPERVSN
Mar 2023 - nowSales Operations SpecialistThe job consisted of 2 parts: sales project management and sales operations. I was working with sales managers and customers from USA and Central and Eastern Europe, supporting sales deals from start to finish.Project Management:- Outlining project execution plans and controlling activity deadlines- Managing sales projects and overseeing their successful delivery during the deployment stage- Gathering, leading, and controlling sales project teams- Organizing structured calls with agenda and schedules, taking minutes- Setting and describing detailed tasks- Serving as a liaison between customers and company’s teams, ensuring smooth communication and understanding and solving any issueSales Operations:- Analyzing sales data via Business Intelligence and preparing visually appealing and readable monthly reports - Reporting sales metrics and KPIs to C-level management- Compiling and preparing sales presentations and video showcases highlighting product offerings for client presentations- Solving any customer-related issues- Completing vendor and application forms- Managing and updating the internal CRM system, including handling quotes, tracking new opportunities and leads, adding new contacts, and maintaining price lists- Maintaining ongoing communication with clients to address follow-ups, provide quotations, confirm delivery dates, and handle any other pertinent issues during the closure of opportunities Show less
Licenses & Certifications
- View certificate

Google Analytics for Beginners
Google analyticsJun 2021 - View certificate
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Google Ads Video Campaigns
Google Digital Academy (Skillshop)Sept 2021 - View certificate
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Google Ads App Campaigns
Google Digital Academy (Skillshop)Jun 2021
Languages
- enEnglish
- ruRussian
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