Fiona Dongang

Experience

• 

  IBM France

  Jun 2014 - Jan 2015

  Responsible for the promotion and sales of IBM Cloud Services among the network of 3 Top Business Partners: a 45M€ work scope.- Consulting Business Partners on their business strategy, sharing best practices to develop performance- Persuading business partners’ sales teams to invest in IBM solutions attaining 120% of sales goals- Organization of the Cloud Accelerator in close collaboration with communication agencies gathering 120 participants, resulting in a €XM investment.- Creation of B2B sales collateral and organization of technical training sessions for 30 salesman Show less

  • Client Partner Representative , IBM Cloud Services

    Aug 2013 - Jan 2015

  • Project Manager Junior

    Jun 2014 - Sept 2014
• 

  Game and Buzz Factory & Mediastay

  Sept 2015 - Aug 2016

  Digital Marketing Manager

  Project management (online advergames, serious games, emailing and acquisition campaigns) from client brief to project delivery for 50+ projects for such clients as Coca-Cola Company, DHL, Paypal, Promod, QVC,Readers Digest, Yellow Pages, Volkswagen…- Brainstorming, storyboards, timelines and proposals production- Customer relationship building and production team (designers, developers ) management- Coordinating CPA/CPL campaigns through a network of 1000+ publishers- Managing MyContest gamification platform development (http://mycontest.io/bo/en/login) Show less

• 

  Criteo

  Oct 2016 - Apr 2017

  Digital Project Manager

  Leading a sales and technical teams audit to create a bespoke Integration process for the UK market- Coordinating 30+ integration projects and prioritizing workload within a team of 12 people- Product upsell, C-level relationship building, problem solving and technical skills development- 65% decrease in integration time resulting in a $30K quarterly revenue uplift

• 

  ADJOMO - Mobile Monetization and Acquisition Platform

  Apr 2017 - Apr 2018

  International Account Executive

  Helping content providers such as Gameloft, King, Digital Virgo in their mobile traffic acquisition strategy.- Providing strategic account management for a portfolio of 50+mobile content providers,agencies &educating them about our Affiliation, DSP, Google Adwords and Facebook Ads traffic sources.- Monitoring and optimizing campaigns, including the analysis of a wide range of metrics and KPI’s toensure client’s satisfaction (ROI, CPA, CPI, Revenue, Billing rate , Fraud score, Churn rate).- Strong focus on inventory quality using dedicated fraud detection tools and troubleshooting- 90% client retention rate resulting in an achievement of 120% of yearly targets Show less

• 

  Uber

  Jun 2018 - Jan 2019

  Account Strategist Uber Eats

  Building long term relationships with a portfolio of 400+ restaurants-Monitoring restaurants’ key performance metrics such as average basket value, conversion rate, first time eaters and providing recommendations to develop portfolio revenue-Recruiting new eaters through national promo operation involving 500 restaurants: 350K revenue uplift-Identifying area needs and develop restaurant selection accordingly: leveraging data from innovativeprojects such as “Virtual Restaurant” or “Late Night- Working closely with process team to identify business needs, design new processes and tools- Providing key customer data and insights to the Product team to help them improving the product Show less

• 

  LinkedIn

  Jan 2019 - now

  Build strong relationship and grow LinkedIn advertising business with a portfolio of international & strategic clients.• Lead with insights, prove ROI and make strategic recommendation to key decision makers to optimize performance and develop business.• Demonstrate client expertise through audience & industry knowledge, mastered account planning &forecast• Define client campaign strategy, monitor campaign performance ,campaign analysis & business reviews, deliver proactive pitch, organize client & agency events to increase revenue• Collaborate with internal teams: product, marketing, insights, agency to ensure clients receive exceptional client service• Sales process & team champion: Improved recruitment process and onboarding process • Culture & Diversity champion: Leading Embrace ERG which mission is to empower people coming from underprivileged background externally and help increase DIBs values internally Show less

  • Lead Client Solutions Manager

    Apr 2024 - now

  • Senior Client Solutions Manager

    Mar 2021 - Apr 2024

  • Client Solutions Manager

    Jan 2019 - Mar 2021