Dylan Thwaits

Dylan Thwaits

Assistant Manager

Followers of Dylan Thwaits2000 followers
location of Dylan ThwaitsSan Diego, California, United States

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  • Timeline

  • About me

    Vice President, Chase Media Solutions

  • Education

    • San Diego State University-California State University

      -
      Bachelor's Degree Psychology and Marketing
  • Experience

    • Enterprise Rent-A-Car

      Jan 2013 - Nov 2014
      Assistant Manager

      • Directly responsible for managing client relationships and guiding a team in day-to-day sales and operations.• Effectively communicate, influence and interact with all types of vendors.• Improved the daily operations process of all high priority accounts • Built dealer relationships with various accounts including top hotels, insurance providers, body shops and car dealerships.• Record holder for best key performance indicators• Develop strategies to better service customers in a unique and competitive manner. Show less

    • Mogl

      Nov 2014 - Jul 2017
      Sales Development, Lead

      -Responsible for lead qualification/generation, product presentation, partner strategy-Optimized and maintained product knowledge on company's evolving product-Work as a team player to help increase month over month targets -Awarded top sales development lead in May 2015 for exceeding goals-Oversee partner relations all the way through partner & merchant onboarding process

    • Empyr

      Mar 2017 - Apr 2020

      -Oversee all technical merchant onboarding operations.-Lead project manager for revenue generating tasks and cost saving initiatives.-Focus on all technical customer service and merchant related solutions.-Design and lead quality assurance onboarding strategy to increase gross margin.-Build, analyze and optimize general operations and data analysis strategy across all segments of Empyr.-Scaled platform to over +10,000 Card-linked Merchants over +2,500 cities

      • Merchant Operations Analyst

        Jul 2017 - Apr 2020
      • Quality Assurance Analyst

        Mar 2017 - Jul 2017
    • Chase Media Solutions

      Apr 2020 - now

      In July 2022, Figg was acquired by JPMorgan Chase, the largest bank in the U.S. The acquisition affords us the funding of a major bank, where we will continue expanding our team to create a best-in-class commerce platform for consumers and for merchants.

      • Vice President, Client Operations Manager III

        Jan 2024 - now
      • Client Operations Manager II (Figg a Chase Company)

        Jan 2023 - Jan 2024
      • Associate Operations Manager (Figg a Chase Company)

        Sept 2022 - Jan 2023
      • Associate Operations Manager

        Feb 2022 - Oct 2022
      • Senior Operations Specialist

        Apr 2020 - Feb 2022
  • Licenses & Certifications

  • Volunteer Experience

    • Vonlunteer

      Issued by Feeding America on Jan 2016
      Feeding AmericaAssociated with Dylan Thwaits
    • Volunteer

      Issued by Feeding America on Nov 2017
      Feeding AmericaAssociated with Dylan Thwaits
    • Warehouse volunteer

      Issued by Feeding San Diego on Apr 2019
      Feeding San DiegoAssociated with Dylan Thwaits
    • Volunteer

      Issued by Labs & More on Oct 2019
      Labs & MoreAssociated with Dylan Thwaits