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Mohammed Shafiq

Mohammed Shafiq

Insight week

Followers of Mohammed Shafiq725 followers
location of Mohammed ShafiqWolverhampton, England, United Kingdom

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  • Timeline

  • About me

    Team Manager - Asylum and Human Rights Operations | Business Management

  • Education

    • Colton Hills Community School

      2010 - 2017

      Activities and Societies: From Librarian to School Councilor, to lead for the Building Schools for the Future to taking part in various recognised events, I have fully immersed myself in everything Secondary School had to offer. I was always very active in my extra-curricular activities as this gave me the opportunity to explore various skills such as team workings, independent thinking and helped to improve my communication skills. 9 GCSES A*-C including English and MathsA-Level IT & Business

    • Birmingham City University

      2017 - 2020
      Bachelor of Arts - BA Business, Management 2:1

      •Contemporary HR for Managers•Supply Chain Management•Marketing Foundations•The Professional Manager•Finance for Managers•Understanding Organisations and Organisational Behaviour

  • Experience

    • KPMG UK

      Jun 2016 - Jun 2016
      Insight week

      Expierence Event

    • Barclays

      Jan 2017 - Feb 2017
      Work Experience

    • Iceland Foods

      Jan 2018 - Mar 2018
      Sales Assistant

    • Wiggle

      Mar 2018 - Sept 2018
      Team Member

    • Amazon

      Oct 2018 - Nov 2020
      Amazon accosiate

    • Sitel

      Nov 2020 - Apr 2021
      Customer Service Advisor

      Working on Behalf of the NHS test and trace programme, ensuring the enforcement of keeping potential cases in self-isolation and providing them with key advice and support to individuals at risk.Our duty willl help reduce the risk of COVID-19 spreading throughout the population. Making this role a key contributor to combating the spread of the Virus.Duties also include working with the Vaccination booking service ensuring patients are booked in and given the right advice and support when gettting the vaccination done. Show less

    • Sigma Connected Group

      Mar 2021 - Jul 2022
      Energy Specialist

    • HM Revenue & Customs

      Feb 2022 - Feb 2024
      Tax Officer - Debt Management

    • UK Home Office

      Feb 2024 - now
      Team Manager - Asylum and Human Rights Operations

      - Direct line management of to 10 AO staff to deliver business objectives, support staff to drive up performance by effective management and following HR procedures, holding monthly 1-2-1’s, team meetings.-Support development of staff/team by providing continuous constructive feedback and acknowledging and recognising successes.- Drive performance improvements to meet and exceed targets for performance, by being innovate, using Continuous Improvement methodology.-Monitor individual and team performance using performance management informing ensuring resources are utilised appropriately.- Organise and hold regular buzz sessions with staff to inform and update them about changes and areas that require their attention.- Effective timely management of HR issues.- Ensure effective management of team’s work by monitoring workflow, to ensure UKVI’s targets are met.- Ensure full compliance of your team’s Standard Operating Procedures, organising regular team meetings to ensure any changes are captured and updated and all team members are informed of changes.- Contribute to organising and planning quarterly unit meetings.- Work with CCH Continuous Improvement champion to identify emerging concerns and drive forward and capture improvements to processes. Assist with preparing reports / presentations for senior management to illustrate the benefits and share successes. Encouraging staff to take ownership of improvements and escalate where appropriate. Show less

  • Licenses & Certifications

    • BCU Graduate Plus Award Silver

      BCU GraduatePlus
      Mar 2020

    • BCU Gradute Plus Bronze Award

      BCU GraduatePlus
      May 2018

    • Driving licence

      Driver and Vehicle Licensing Agency (DVLA)
      Mar 2019

    • Leadership and Management

      Chartered Management Institute
      Jul 2020

  • Volunteer Experience

    • Graduate

      Issued by NCS - National Citizen Service Trust
      NCS - National Citizen Service TrustAssociated with Mohammed Shafiq

    • Sales Assistant

      Issued by PDSA on Mar 2015
      PDSAAssociated with Mohammed Shafiq