Talk to sales Try for Free
Khalid Yassin

Khalid Yassin

Cashier

Followers of Khalid Yassin71 followers
location of Khalid YassinEdmonton, Alberta, Canada

Connect with Khalid Yassin to Send Message

Connect

Connect with Khalid Yassin to Send Message

Connect

  • Timeline

  • About me

    Ready to make a change, and be that valuable piece your company always needed!

  • Education

    • NPower

      2021 - 2021
      Junior IT Analyst Program, Information Technology

      14-week in-class training with hands-on experience including:● Assemble computer components based on customer requirements● Install, configure, and troubleshoot: hardware and software components● Install, configure, and troubleshoot: Windows, iOS, Android, and Linux operating systems● Networking basics: IPv6, network topologies, installing wireless and SOHO network Security/forensics● Mobile device installation/configuration: Laptops, smartphones, tablets● Basics of… Show more 14-week in-class training with hands-on experience including:● Assemble computer components based on customer requirements● Install, configure, and troubleshoot: hardware and software components● Install, configure, and troubleshoot: Windows, iOS, Android, and Linux operating systems● Networking basics: IPv6, network topologies, installing wireless and SOHO network Security/forensics● Mobile device installation/configuration: Laptops, smartphones, tablets● Basics of virtualization, desktop imaging and deployment● Network services and Cloud Computing● Implementing preventive maintenance measures on workstations● Customer Support● ServiceNow Foundations Training Show less

    • MacEwan University

      2013 - 2016
      Bachelor of Commerce - BCom Business Administration and Management, General

      Management Major Notable Courses:• Diversity and Intercultural Communication• Managing Change• Advanced Business Statistics• Advanced Business Writing• Managerial Information and Control Systems

  • Experience

    • McDonald's

      Sept 2010 - May 2012
      Cashier

      • Delivered exceptional service when communicating with customers on their orders and need, which lead to positive overall feedback from customers to my manager resulting in pay increase and promotions• Served customers in a fast-track timely order, resulting in more orders being served when I was on shift and reduce in congestion at the restaurant by up to %10• Related with customers through interpersonal skills which was a direct catalyst for increased customer satisfaction with the restaurant by over %20 Show less

    • Chuck E. Cheese

      Feb 2013 - Mar 2015
      Gameroom Technician

      • Fixed and repaired machinery and arcade games at the restaurant, which increased overall happiness in the customers and provided positive feedback to my manager resulting in pay raise• Provided technical support to customers at the restaurant, which lead to increased satisfaction from customers in company protocols, procedures, and service• Served customers their food and gaming orders promptly, leading to over 80 returning customers eager for my service

    • Best Buy

      Oct 2014 - Jan 2015
      Home Theater Specialist

    • GardaWorld

      Apr 2015 - Sept 2017
      Mobile Security Officer

    • Khalid Yassin Tuition Center/Dreams Resteraunt

      Jul 2018 - May 2020
      Business Owner

      • Provided excellent customer service attracting customers to keep returning and building a long-term connection with the restaurant. This action led to a customer base of over 100 regular customers at the restaurant.• Managed business operations to ensure daily work runs smoothly leading to efficient company procedures and reduced waste of resources.• Targeted specific customer needs to provide a personalized experience leading to increased traffic by %25.

    • Darussalam International Academy

      Sept 2020 - Aug 2021
      Teacher

      • Taught two graduating high school classes religious studies over a year period which led to a %100 pass rate on the government exam. Some students received marks over %90.• Conducted an inter-grade school competition which led to increased student and parental satisfaction by %15 with the high school.• Communicated with parents regarding student development over a year period which led to increased student behavior and productivity in the classroom by up to %40.

    • NPower

      Sept 2021 - now
      Junior It Support Analyst Trainee

  • Licenses & Certifications