Lorena Martinez

Experience

• 

  Safeway

  Aug 2015 - Jan 2016

  Cashier/Food Clerk

  • Utilized POS system to process cash, debit/credit card and check transactions • Greeted customers and provided excellent customer service• Maintained an organized and clean work station

• 

  City & County of San Francisco - Police Department (SFPD)

  Sept 2016 - Mar 2017

  Intern

  •Assisting office staff with general office duties including processing permits, filing documents, answering phone inquiries and organizing applications by year

• 

  Cinemark

  Apr 2017 - Mar 2020

  • Assisted with management duties and daily operations at the movie theater• Supervised staff and trained new hire employees in each job area• Executed promotional advertising on behalf of corporate office and movie studios to promote upcoming new film releases• Assisted with customer questions, concerns and resolving complaints in a timely manner • Greeted customers at box office and enforced theater policies• Used a POS system to process gift card sales, merchandise sales and movie ticket sales while maintaining a balanced drawer.• Utilized strategies to upsell products and introduce potential new customers to loyalty rewards program.

  • Assistant Manager

    Mar 2019 - Mar 2020

  • Box Office Cashier/Bartender/Concessionist

    Apr 2017 - Mar 2019
• 

  Amazon

  Jan 2022 - May 2022

  Locker+ Associate