LYNETTE WESBY

Experience

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  Aramark

  Dec 2003 - Jul 2006

  Assistant Food Service Director

  Managed three national branded concepts, Taco Bell, Subway, & Pizza Hut.Responsible for menu planning, forecasting, and post costing six branded conceptsResponsible for training & hiring all new employees (students & full-time staff). Facilitated & analyzed weekly inventory spreadsheets, product invoices, & sales reports.Successfully implemented a “late night” dining program, which increased sales by 35%. Responsible for the weekly ordering of all food products.Coordinated set-up, food preparation, & breakdown of all catering events. Calculated daily cash & credit card transactions, and was responsible for daily deposits. Developed & implemented numerous operational systems and procedures including the employee handbook, job descriptions and an employee incentive program. Show less

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  Sodexo

  Jul 2006 - Oct 2015

  Directs & supervises all the daily operations of Sufficient Grounds Coffee House. Manages 40+ staff members (students, part-time, leads, & full-time).Responsible for creating, organizing, & facilitating monthly Sodexo promotions. Created current student manager hiring, training, & assessment program. Updates & manages department website & facebook account.Assists in annual front line staff performance evaluations. Assists & supervise catering functions. Creates weekly schedule for all student staff of Sufficient Grounds.Responsible for daily cash handling & cashier training of Sufficient. Conducts physical inventory at Sufficient Grounds weekly. Responsible for ordering product for retail locations through Sodexo FMS. Assists with conducting online customer surveys every quarter. Show less Responsible for all personnel management concerns/issues/disciplinary action.Ensures compliance with state, federal, & county safety & sanitation policies/procedures.Manages 65+ staff members (students, part-time, supervisors, & full-time).Coordinates accurate & timely delivery of ±250 patient meal trays.Responsible for daily cash handling/bank deposits & cashier POS training. Ensures production of meals are done according to required nutritional specifications Performs new hire orientation for all department staff.Responsible for evening/weekend catering events (set-up, food prep, & break-down).Responsible for retail promotions, special sales events, & holiday celebrations. Show less Created & presented quarterly customer service training to all department staff. Responsible for hiring, training, & orientation for all new hires within our department.Apart of district assessment team, which traveled to other accounts in the district to measure their success & specific areas in need of improvement. Coordinated the accurate & timely (30 minute goal) delivery of 200+ patient meal trays Organized meals on wheels monthly in-services, & new volunteer orientation.Presented monthly food & physical safety training to all department staff. Improved department Press Ganey scores from 70th percentile to 85th percentile within 2 months time. Show less

  • Food Service Manager

    Sept 2010 - Oct 2015

  • Operations Manager

    Aug 2008 - Sept 2010

  • Patient Services Coordinator

    Jul 2006 - Aug 2008
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  St. Joseph County Health Department

  Oct 2015 - now

  Food Safety Inspection Officer
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  Ivy Tech Community College

  Dec 2016 - now

  Adjunct Instructor