Michael Roth

Experience

• 

  Jewish Family Services of Delaware

  May 2013 - Feb 2015

  Counseling Intern & Intake Specialist

  • Completed intake interviews for children and adults requesting counseling services• Gained experience through direct client interaction, observations, and supervision• Completed behavioral observations to monitor progress• Worked with clients of diverse backgrounds and ages diagnosing for appropriate service delivery

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  NHS Human Services

  Mar 2015 - Mar 2016

  Outpatient Therapist

  • Provided individual therapy to clients aged 7-65 using an eclectic therapeutic approach• Managed scheduling and treatment plans for a caseload of fifteen clients• Completed progress notes after each client session• Conferred with psychiatrists, parents, and schools to develop treatment plans

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  Catch Inc

  Mar 2016 - Jul 2016

  Lead Clinician

  • Provided individual psychotherapy and in-class behavioral observations for children and adolescents• Managed scheduling and treatment plans for clients• Conferred with parents, teachers, psychologists, school counselors, and in-class behavioral health worker• Supervised in-class behavioral workers and supported them with identified daily goals

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  Temple University

  Aug 2016 - Jan 2017

  Research Assistant

  • Analyzed data regarding the nature of psychological research to multiple students daily for research on psychotic symptoms and the undergraduate experience• Guided participants through a series of tasks/surveys and field their questions about the study• Conducted intensive follow-up interviews with select participants• Managed scheduling and reaching out to participants when necessary• Worked closely with doctoral candidates and the principal investigator to analyze results and improve measures Show less

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  Comcast

  Feb 2017 - Nov 2017

  UX Research Analyst

  • Led and assisted studies for Xfinity Home, Internet, Voice, and TV. Used a wide rangeof methods to capture the customer voice and stories including in-depth userinterviews, usability testing, contextual inquiry, ethnographic studies, participatorydesign, heuristic reviews, cognitive walk-throughs, and surveys.• Analyzed research data, including coding interview transcripts and mining forpatterns and insights.• Prepared compelling reports, documentation, and presentations for stakeholders.Illustrated findings and insights collected from customers by producing tellinghighlight videos, visual frameworks, and relaying anecdotal evidence.• Reviewed industry research regularly to update product team on relevant trends andbest practices in the market.• Oversaw study recruiting by making decisions on sample selection, composingscreeners, and managing communication with recruiters. Show less

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  DICE Group

  Jan 2018 - Dec 2018

  UX Researcher

  • Led research efforts for several innovative healthcare initiatives such as virtual reality clinical training, cancer center web development, voice UI for patients, and more. • Worked with a variety of stakeholders, quickly gaining a comprehensive understanding of objectives and perspectives, then tailoring research methods and findings to satisfy that audience and improve goods and services. • Used market research, usability testing, information architecture, contextual inquiry, and in-depth interviews to assess market landscape and user experience. • Analyzed findings for patterns, themes and other insights to direct and inform design and development decisions. Show less

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  Korn Ferry

  Aug 2019 - Oct 2019

  UX Researcher

  • Led and assisted research for KF Pay, KF Assess and various Talent Hub features. Implemented a wide range of methods including surveys, usability testing and industry/academic research to capture insights that were crucial to user-centered product development.• Gained a comprehensive understanding of complex products, objectives and perspectives, then tailored research methods and findings to satisfy particular stakeholders.• Prepared compelling reports, documentation, and presentations for stakeholders. Illustrated findings and insights collected from customers by producing highlight videos and visual data representations. Show less

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  Elsevier

  Dec 2019 - now

  • Senior UX Researcher

    May 2022 - now

  • UX Researcher

    Dec 2019 - May 2022