Christopher A. Young

Experience

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  Equinix

  Jan 2012 - Dec 2014

  Network Technician

  Rack & Stack of client Telecommunications Hardware, Software Launches. Multimode, Single mode fiber & Copper cross connect furnishing. Direct client interaction domestic and international to ensure connectivity.

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  ABcom LLC

  Feb 2015 - Apr 2015

  Lead Installer

  Infrastructure Installation of Wireless Access Points in and around Baltimore Raven Stadium. CAT5, CAT6 and Single Mode Fiber induction, terminating and end to end testing.

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  The Office of the Chief Technology Officer, Government of the District of Columbia

  Apr 2015 - now

  Network Operations Center Technician

  As a Voice Field Technician Level 2 I have to be highly skilled and experienced in all phases of Telecommunications PBX, Central Office Systems, and Voice Field Services support (including the troubleshooting, repair, and installation of telephone systems and interior wiring). Also BICSI certified along with a solid understanding of and ability to adhere to major telecommunications standards, codes, and methodologies. Ability to work collaboratively in an integrated team under limited supervision to achieve the stated tasks and goals for the position. Equipped with his or her own transportation (personal vehicle) and their own tools A strong working experience with ISDN, Analog, Digital, and VoIP voice services. A strong work experience with Cisco Wireless Access Points, which includes being able to install, troubleshoot and communicate with our Wireless Engineers. These are the current systems that DC Government supports throughout the District of Columbia. Here we also work with an ACD Call Center Environment when being assigned a ticket, updating a ticket and have working knowledge of the Remedy Ticket system. Network experience when helping customers setup new computers and troubleshooting existing data connection issues. Programs used- Device 42, Power IQ, SolarWinds, NLyte Energy Optimizer Show less