Angie Franklin

Angie Franklin

Key Account Manager

Followers of Angie Franklin554 followers
location of Angie FranklinLos Angeles, California, United States

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  • Timeline

  • About me

    Manager, eCommerce & Label Services @ Universal Music Group

  • Education

    • Brunswick High School

      1998 - 2002
      General Studies
  • Experience

    • Jakprints

      Sept 2006 - Dec 2018
      Key Account Manager

      Jakprints is a full-service printing company for full color, apparel, sticker and large format products. Key Account Manager (5/15/2015 - Current) Responsibilities include: - Specialized customer service tailored to individual client needs. - B2B services & solutions. - Shift in focus from general sales to high volume streetwear brands, e-commerce & brand aggragators. - Upselling clients with new products.Customer Service (9/21/2006 - 5/15/2015)Responsibilities include: - Processing all requests submittted through online platform, calls and emails within a 24 hour period. - Review project details for accuracy. - Providing estimates, collecting payment and scheduling order for production and/or fulfillment. - Contacting production with special instructions or questions regarding custom projects. - Follow up with quotes/orders on hold for additional and/or missing information. Extras: -Assisted training department and apparel screen printing production department with providing materials and knowledge based on experience. -Has assisted marketing with educational videos and marketing materials as well as attended events as Jakprints brand ambassador. -Responsible for reporting trends and customer requests. Attended Magic and Agenda tradeshows annually. Show less

    • Freelance

      Mar 2013 - Oct 2021
      Makeup Artist / Stylist / Producer

      Untitled Documentry (2019) Director: Nigel DickRole: Makeup Artist/Hair/Wardrobe/Production Assistant The Great Cleveland Debate (Social Media Promo Videos 2019)Production: SoulPancakeMakeup ArtistElectronic Merchant Services (Social Media Promo Videos 2019)Production: SPLITCreativeRole: Makeup ArtistBovine Sonata (Short Film 2019)Director: Beau BallingerRole: Makeup Artist/Production AssistantLabrys (Short Film 2018)Production: Sickening PicturesRole: MakeupArtistSlaughterhouse Slumber Party( Short Film 2019)Director: Dustin MillsRole: MakeupArtist/Production Assistant/WardrobePublic Axis 3000 (Short Film 2019)Production: Aldous MustacheRole: Assistant DirectorPowerbomb (Feature Film 2017)Production: Sickening Pictures/Turnstyle Films/1984Role: Executive Producer/Makeup Artist/WardrobeSignals Midwest Music Video - St. Vincent Charity (2014)Production: Turnstyle FilmsRole: Makeup Artisthttps://vimeo.com/104468736Smoke Noises Music Video - 2000 Pounds (2013)Production: Turnstyle FilmsRole: Costumerhttps://vimeo.com/74962027All Dinosaurs Music Video - Tight Rope (2013)Production: Turnstyle FilmsRole: Makeup Artisthttps://vimeo.com/68625175Worship This! Music Video - Indifferent (2013)Production: Turnstyle FilmsRole: Makeup Artisthttps://vimeo.com/64014205 Show less

    • MAC Cosmetics

      Oct 2017 - Feb 2021

      * Led the sales floor with effective communication and feedback to drive a positive shopper experience.* Demonstrated expert product knowledge and provided training for in-store and virtual sales.* Facilitated successful makeup tutorial classes and new product launch events.* Consistently met monthly sales targets and achieved 100% sell-through for the holiday sales plan in 2019.

      • 3rd Key

        Mar 2018 - Feb 2021
      • Makeup Artist

        Oct 2017 - Oct 2020
    • Sorry Not Sorry - Bar

      Oct 2020 - May 2022
      Event Coordinator + General Manager

      * Designed and executed weekly events with the owner, managing budgets, marketing materials, and on-site operations while evaluating outcomes for future improvements.* Coordinated with food and beverage vendors to ensure timely delivery, assess substitutions, and negotiate pricing.* Managed staff scheduling to guarantee appropriate coverage for events and reservations.* Created training materials and event scripts to enhance staff performance and client satisfaction, alongside overseeing various administrative functions such as payroll and compliance checks. Show less

    • Universal Music Group

      Apr 2022 - now
      • Manager, eCommerce & Label Services

        Feb 2023 - now
      • Sr. Coordinator eCommerce & Label Services

        Apr 2022 - Feb 2023
  • Licenses & Certifications

  • Volunteer Experience

    • Volunteer

      Issued by Starts with One Today on May 2023
      Starts with One TodayAssociated with Angie Franklin
    • Sponsorship Committee

      Issued by Brite Winter Festival on Oct 2015
      Brite Winter FestivalAssociated with Angie Franklin