Angie Franklin

Experience

• 

  Jakprints

  Sept 2006 - Dec 2018

  Key Account Manager

  Jakprints is a full-service printing company for full color, apparel, sticker and large format products. Key Account Manager (5/15/2015 - Current) Responsibilities include: - Specialized customer service tailored to individual client needs. - B2B services & solutions. - Shift in focus from general sales to high volume streetwear brands, e-commerce & brand aggragators. - Upselling clients with new products.Customer Service (9/21/2006 - 5/15/2015)Responsibilities include: - Processing all requests submittted through online platform, calls and emails within a 24 hour period. - Review project details for accuracy. - Providing estimates, collecting payment and scheduling order for production and/or fulfillment. - Contacting production with special instructions or questions regarding custom projects. - Follow up with quotes/orders on hold for additional and/or missing information. Extras: -Assisted training department and apparel screen printing production department with providing materials and knowledge based on experience. -Has assisted marketing with educational videos and marketing materials as well as attended events as Jakprints brand ambassador. -Responsible for reporting trends and customer requests. Attended Magic and Agenda tradeshows annually. Show less

• 

  Freelance

  Mar 2013 - Oct 2021

  Makeup Artist / Stylist / Producer

  Untitled Documentry (2019) Director: Nigel DickRole: Makeup Artist/Hair/Wardrobe/Production Assistant The Great Cleveland Debate (Social Media Promo Videos 2019)Production: SoulPancakeMakeup ArtistElectronic Merchant Services (Social Media Promo Videos 2019)Production: SPLITCreativeRole: Makeup ArtistBovine Sonata (Short Film 2019)Director: Beau BallingerRole: Makeup Artist/Production AssistantLabrys (Short Film 2018)Production: Sickening PicturesRole: MakeupArtistSlaughterhouse Slumber Party( Short Film 2019)Director: Dustin MillsRole: MakeupArtist/Production Assistant/WardrobePublic Axis 3000 (Short Film 2019)Production: Aldous MustacheRole: Assistant DirectorPowerbomb (Feature Film 2017)Production: Sickening Pictures/Turnstyle Films/1984Role: Executive Producer/Makeup Artist/WardrobeSignals Midwest Music Video - St. Vincent Charity (2014)Production: Turnstyle FilmsRole: Makeup Artisthttps://vimeo.com/104468736Smoke Noises Music Video - 2000 Pounds (2013)Production: Turnstyle FilmsRole: Costumerhttps://vimeo.com/74962027All Dinosaurs Music Video - Tight Rope (2013)Production: Turnstyle FilmsRole: Makeup Artisthttps://vimeo.com/68625175Worship This! Music Video - Indifferent (2013)Production: Turnstyle FilmsRole: Makeup Artisthttps://vimeo.com/64014205 Show less

• 

  MAC Cosmetics

  Oct 2017 - Feb 2021

  * Led the sales floor with effective communication and feedback to drive a positive shopper experience.* Demonstrated expert product knowledge and provided training for in-store and virtual sales.* Facilitated successful makeup tutorial classes and new product launch events.* Consistently met monthly sales targets and achieved 100% sell-through for the holiday sales plan in 2019.

  • 3rd Key

    Mar 2018 - Feb 2021

  • Makeup Artist

    Oct 2017 - Oct 2020
• 

  Sorry Not Sorry - Bar

  Oct 2020 - May 2022

  Event Coordinator + General Manager

  * Designed and executed weekly events with the owner, managing budgets, marketing materials, and on-site operations while evaluating outcomes for future improvements.* Coordinated with food and beverage vendors to ensure timely delivery, assess substitutions, and negotiate pricing.* Managed staff scheduling to guarantee appropriate coverage for events and reservations.* Created training materials and event scripts to enhance staff performance and client satisfaction, alongside overseeing various administrative functions such as payroll and compliance checks. Show less

• 

  Universal Music Group

  Apr 2022 - now

  • Manager, eCommerce & Label Services

    Feb 2023 - now

  • Sr. Coordinator eCommerce & Label Services

    Apr 2022 - Feb 2023