Mina Abdo

Experience

• 

  PGS

  May 2008 - Aug 2018

  MAIN TASKS• Participate in the global computer support team – maintaining hub, vessel and remote in-country centre seismic data processing computer systems.• Take responsibility for projects where requested.• Travel as required for onsite installation and maintenance of remote seismic data processing computer systems.• Design of seismic data processing computer systems, and peripheral operations.• Installation of data processing computer systems, and peripheral operations.• Confirmatory and performance testing of new and existing computer systems• In the absence of level 1 Support, field and record support calls from Geophysicists, and record corrective action taken, passing onto level 3 Support as required.• Field and record support calls related to remote systems, and record corrective action taken, passing onto level 3 Support as required.• Interact with vendors and suppliers for purchasing and after sales support of hardware and software.• Provide training to Level 2 support engineers, and operators. Show less To Support the different hardware systems in the Middle East region. To organize and control all software support activities for the CM, Third Party and PGS packages to ensure the effective use of the software resources available for the Cairo, Abu Dhabi, Libya & Oman centers. Provide high quality software services and achieve the optimum satisfaction of the end-user.- Participate in the global computer support team – maintaining hub, vessel and remote in-country center seismic data processing computer systems.- Travel as required and assist in the onsite installation and maintenance of remote seismic data processing computer systems.- Installation of data processing computer systems and peripheral operations.- Confirmatory testing of new and existing computer systems.- Day to day maintenance of local processing systems including nodes and tape drives.- Provide training for level 1 support engineers and operators.- Responsible for continuous improvement, implementation, and monitoring of Quality Management System, its policies, processes, procedures, and related documents.- Ensure adherence to and fulfillment of HSE and QA requirements. Show less

  • Senior Computer System Engineer

    Mar 2017 - Aug 2018

  • Computer System Engineer

    Mar 2009 - Feb 2017

  • Junior Computer System Engineer

    May 2008 - Mar 2009
• 

  OverOTT

  Sept 2018 - Jan 2020

  Senior System Engineer Team Lead

  • Assist with the development and mentoring of all Systems Administrators and Analysts staff• Lead or participate in multiple projects in accordance with institutional and departmental goals.• Coordinate the overall design and deployment of the technical environment, including servers, brokers, portals, operating systems, and middleware.• Oversee and participate in the ongoing maintenance of the server environment as well as all related infrastructure.• Provide clear vision, leadership and evaluation of emerging technologies and solutions and how they relate to a healthcare environment.• Responsible for creating and maintain the design and architecture of the virtualization environment.• Participate in the development of schedules, priorities, and determination of time lines and resources.• Develop and maintain a program of proactive system administration, including but not limited to a system of updates, patches and fixes, system enhancements, log monitoring, and system hardening.• Troubleshoot and repair all server related problems in a timely manner.• Ensure the efficient and effective use of storage resources, as well as the effective integration of storage management processes with other service delivery processes.• Create and maintain the architecture for event management and monitoring in the enterprise.• Develop and maintain a server recovery plan for all systems to include both a regular backup schedule and tested process for data restoration.• Help all departments in assuring that the highest level of customer satisfaction is maintained at all times.• Provide training and mentoring programs for all system administrators.• Maintain the highest level of integrity and professionalism in the system administration department.• Assist in developing ways to reduce the amount of incoming technical support requests. Show less

• 

  SLB

  Feb 2020 - now

  Ensure that critical business systems continue to run efficiently by providing routine and emergency systems and systems administration activities. Maintain and manage the system, access, and security functions.Manage Omega installations, administration, and configurations for In-house Data Processing communities as required. Maintain a working software environment for Data Processing communities.Manage and monitor the hardware and infrastructure environment of all computer rooms and IT-related equipment. Show less

  • Senior System Support Team Lead

    Apr 2022 - now

  • HPC System Engineer

    Feb 2020 - Sept 2022