
Syed Nawaz Mehdi
Trainee

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About me
Program Manager (II) at Amazon | IIM Mumbai (NITIE) | NIT Patna
Education

Vivekanand Mission School
2012 - 2014Intermediate 94.4%
National Institute of Technology , Patna
2014 - 2018Bachelor of Technology (BTech) Mechanical Engineering 8.86Activities and Societies: ASME

Indian Institute of Management Mumbai
2020 - 2022MBA Operations and Supply Chain ManagementActivities and Societies: • Co-authored and published a paper on “Adoption of online pharmacy applications during COVID-19” in the Journal of Engineering, Design and Technology.

D.A.V. Public School - India
2003 - 201210 CGPA
Experience

Bhushan Steel & Strips Ltd.
May 2016 - Jun 2016TraineeI have completed vocational training at Bhushan Power and Steel Ltd. The purpose of the training was to acquaint oneself with the layout, capacity, and working of a Steel Manufacturing Plant.

NTPC Limited
May 2017 - Jun 2017Industrial Trainee• Performed As-Is Analysis of the ESP working and recorded the level of residue produced at regular interval• Measured the fluctuation in Efficiency of the ESP by inputting different Load Patterns to the system• Analysed the overall Cost Benefits of the conventional ESP to understand its Financial Feasibility

OniBus
Sept 2017 - Jul 2018Co-FounderProject Details: Start-up ProjectRoles and Responsibilities• Led the sales and marketing team of the company.• Developed an Android Application for School Management.• Prepared the Business-Plan and Pitched for seed funding at Indian Angels Network• Incubated at NIT Patna Incubation CenterAchievements• Expanded customer base to 9 Schools and 3000+ students.• Received recognition from Dept. of Industries, Bihar Govt.• Received Funding under Bihar Start-up Policy. Show less

Alstom
Jul 2018 - Jul 2019Graduate Engineer Trainee• Carried out Method Time Study by video recording at 5 Workstations in E-Locomotive assembly line• Finalised the Cycle Time of installations by collaborating with Cross-Functional Teams like production• Analysed critical installations videos to study Workplace Ergonomics & identified Industrial Issues• Recognised Wastes (TIMWOOD) & performed Process Improvement to achieve Lean Manufacturing• Segregated Value Added and Non-Value-added activities for performing Work Study of the assembly line• Spearheaded a team of 5 Associates to implement the Action Plan and supervised the work to completion• Prepared Action Plan to improve method time & developed Work Breakdown Structure to implement it• Followed up the Procurement of the consumable items for completing V3 Damper Re-work on the bogie Show less

ECell IIM Mumbai
Dec 2020 - May 2022Student Coordinator• Organised the Master Class Talk series and E-Summit event as a Student Co-ordinator for E-Cell.• Managed collaborations with E cells of top Indian B Schools through MoUs• Conducted research and developed the infrastructure for Incubation Centre (CIIE) and organised events & competitions as a Student Co-ordinator.

Amazon
Apr 2021 - Jun 2021Operations Manager InternProject Title: Build a Control and Monitoring Mechanism for e-RAC.• Built an interactive & dynamic dashboard to monitor Repeat Andon Cord (Trouble Tickets) using Excel VBA Macros & Pivot Chart.• Launched a Lead Metric (indicator) to measure the effectiveness of Andon Cord resolutions in real-time.Roles and Responsibility• Automated the i) import of data, ii) email-sending to stakeholders and iii) calculation of TP90 for the given weeks.• Devised Occurrence Factor (O-factor) as a lead metric to measure the effectiveness of resolution. • Introduced e-RAC Repeat Rate as a lag metric, specific to 3+ Prior Pulls Repeat Andon Cord• Benchmarked the performance of lead metric with lag metric to confirm its efficacy.• Recommended to use Inverse Resolution Factor for calculating lead metrics in case of 7% deviation.• Validated the performance of the O-Factor, by analysing the repeat of 1,000 tickets from Q1’21 data. • Expanded the scope of the e-RAC Deck for the worldwide (WW) marketplace and all Prior Pulls.• Aimed to reduce RAC to 3% by 2022 as Lead Metric will alarm the occurrence of repeat in real-time. Show less

Porter
Aug 2021 - Feb 2022InternData Analysis and Process Improvement in Operations of Secondary Transportation

Amazon
Jun 2022 - now1. Program management: Identified and rectified 27K+ ASINs for 13 top brands, with an annualized impact of 400K CU. Adopted and expanded the “Automated Resolution Model” (ARM) in all Amazon stores- We conducted a time and motion study through ARM demonstration. Tracked bug fixes and integrated automation as a continuous improvement activity. 2. Planned OT Reduction: Collaborated with QA and set a goal to decrease OT hours by 50% compared to the 2022 baseline, addressing backlog, attrition, and shrinkage issues.3. SOP Revamp: Revamped SOPs for defective and Softline cases, resulting in a 14% increase in actionability in FY'23 YTD.4. Implemented an initiative to eliminate NVA bin checks at FCs, resulting in ~736 bin-check reductions per month and a TAT reduction of 0.3 days.5. Conducted weekly business reviews, highlighting operations trends, challenges, and ongoing process improvement projects.6. Revamping Quarantine/Un-quarantine Process: Identified and addressed issues in the process, leading to improved stock management and customer satisfaction.7. Collaborated with the Selling Partners Satisfaction team (SPSAT) to improve Andon PRR rate, implementing automation for better seller communication and case closure.8. COE-Andon Cord Incorrect POC Outreach: Addressed and corrected errors in the routing of mailers for Amazon Fresh and Grocery Private Brand (GPB) ASINs.9. Connections Initiative: Led initiatives to improve associate satisfaction, resulting in an increase in overall Connections score and enhanced job satisfaction theme ratings. Show less
Program Manager
Mar 2025 - nowOperations Manager
Jun 2022 - Mar 2025
Licenses & Certifications
- View certificate

SQL for Data Science
University of California, DavisApr 2022 - View certificate

Google Certified Course on Python
GoogleFeb 2022 - View certificate

Lean Six Sigma Yellow Belt Certification
Kennesaw State UniversityFeb 2021 
E-Learing Course on Advance Excel and VBA
Tata SteelMay 2020
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