
Mohd Rafi Syafril
IT Support Technician

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About me
IT Technical Support Executive
Education

Polytechnic Sultan Idris Shah (PSIS)
2010 - 2014Electronic Computer Electrical and Electronics Engineering
Government Polytechnic College
2010 - 2014Diploma of Education Electrical and Electronics Engineering 2.75
Experience

AA Security & Automation Solution SDN BHD
Jan 2007 - Nov 2020IT Support Technician
EPICTRONIC WORLD WIDE
Jan 2020 - Mar 2022SALE TECHNICAL- Proficient in Network and electrical cabling installation, CCTV installation and Alarm Security installation.- Support and troubleshooting servers, computers, wireless, switches, printers, copiers, mobile devices, etc.- Handle customer purchase of network and CCTV equipment and peripherals - Create, update and maintaining IT documented and up-to-date information such as software and hardware inventory and other system support information.- Extensive knowledge in TCP/IP and LAN/WAN Network aplication - Handling Administration work- Provide necessary training and assistance to all customers on the procedures and practices for their new machines.- Assemble and label security hardware and equipment- Responsible in repairing CCTV circuit board- Support company application system for multi departments Show less

Info Trek
Oct 2022 - nowIT Excutive
Licenses & Certifications
- View certificate

Digital Transformation Specialist Certifications
National Training Week - View certificate

HTML AND CSS FROM SCRATCH
National Training WeekAug 2023 - View certificate

Microsoft Azure Certifications
Microsoft AzureJul 2023
Languages
- enEnglish
- maMalay
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