Lisa Lerch

Experience

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  Cherry Flooring

  Jan 2002 - Jan 2008

  Owner Operator

  Responsibilities* All human resource related duties* Managed 6 contractors which included scheduling and budgeting of each job* All accounting* Sole administrator for all clerical and accounting functions

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  Canada Post / Postes Canada

  Jan 2005 - Jan 2014

  Postal Clerk

  Responsibilities* Positive personality with the ability to communicate well with people even when things have gone wrong* Handling packages / highly physical role / standing for my entire shift* Accounting of daily deposits* Stock and inventory management

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  Gimble Eye Center

  Jan 2007 - Jan 2008

  Medical Receptionist - Administrative Assistant

  Responsibilities* Maintaining exceptional customer relations* Handled incoming calls and scheduled appointments* Managed all client billing* Organization and distribution of patient charts

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  Goven Brown Construction Management

  Jan 2008 - Jan 2008

  Assistant Project Manager

  Responsibilities* Client Interaction* Created project plans and phases.* Responsible for implementation of schedules, and subcontracts* Managed budgets including billing for vendors and invoicing of clients* Coordinated contractor and vendors schedules and point of contact for all conflict resolution* Responsible for auditing and balancing of project closures

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  Young Drivers of Canada / Quality Driving School

  Jan 2009 - Jan 2013

  Driving Instructor

  Responsibilities* Ensure procedures are followed in line with the rules and regulations of governing bodies* Flexible and sensible problem solving abilities* Professional well groomed appearance* Instructed individuals and groups in theory and application of automobile driving skills* Managed and maintained records and files of students* Accounts Receivable functions such as billing and collections* Scheduling Lessons

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  Shoppers Drug Mart

  Jan 2013 - Jan 2015

  Assistant front store Manager

  Responsibilities• Assistant to the Front Store Manager.• Managing the human, physical and financial resources of the front store• Ensuring that store objectives are achieved• Provide leadership and guidance to store staff• Provide exceptional customer serviceAccomplishmentsCompletely reorganized the cash management department to function

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  Starbucks

  Jan 2015 - now

  Shift Supervisor

  Responsibilities* Supervising employees* Be energetic, enthusiastic and focused in a fast paced environment* Provide excellent customer service by anticipating customers needs and overcoming any customer issues if something is not exactly right* Standing all day with a friendly smile, cheerful demeanor to help make our customers day* Accounting of daily deposits* Inventory control* Opening and closing of store

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  Lakeshore Hotel & Suites

  Feb 2025 - now

  Bartender