Experience

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  Adex

  Sept 2010 - Oct 2012

  Project & office manager

  50% - Responsibility for on-time delivery of construction projects for company customers; wellness, saunas, art mosaics. Determining budget and controlling costs; tracking work progress; obtaining and delivering material, informing management and customer. 50% - Various back and front office responsibilities. Creating and managing company webpages, Updating web, material and tool databases; managing warehouse. Dealing with customer.

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  Ministry

  Feb 2011 - Mar 2011

  Ministry of defence of the slovak republic

  internship

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  At&t

  Oct 2012 - Oct 2016

  Project manager

  90% - Post-sales implementation of an optical networks (SONET & DWDM) for US market; responsible for setting up timelines, project teams, identifying and removing roadblocks, 3rd party negotiations, and vendor management, management reporting.Implements sales from order placement through implementation and activation. Assisting in setting customer expectations on service delivery dates and working with customer vendors to obtain technical requirements to complete complex orders. Ensuring quality of service implementation, accurate billing, and customer satisfaction. Working through internal and vendor channels, and with customers to deliver service. Having overall accountability for issue identification, tracking, resolution and closure processes.10% - De-facto performing the responsibilities of PMO; documentation of team processes and guidelines in SharePoint; creating and updating new forms in MS Excel. Mostrar menos

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  Okin bps

  Oct 2016 - Jan 2019

  Customer project manager

  Leading of implementation of diverse types of projects in whole Europe. Scope of project varies from installation of one device up to installation of hundreds of new devices, software and cabling for a brand new site with hundreds of employees. Oversight on time management, billing of customer, internal and vendor and customer management. Responsibility from pre-sales initiation through to project closure.

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  Eleveo

  Sept 2019 - Sept 2022

  Project manager

  Implementing software projects in United States. Projects are done in cooperation with partner, who is providing Cisco call center solution and customer. PM’s role is to guide customer and partner through all steps of implementation, explain requirements and architecture and make sure that all is prepared for engineers for installations. Preparation of contracts, including technical specifications.

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  Telecommunications

  Sept 2022 - now

  Project manager