Experience

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  Cap soleil ile maurice

  Jun 2007 - Sept 2009

  General manager sales & marketing

  • Drove revenue optimization through strategic rate negotiations with 50+ luxury hotels and tourism partners• Launched innovative MICE and educational tour verticals, achieving 40% YoY revenue growth• Developed and scaled new holiday packages, capturing 25% market share in premium segment

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  Dusit hotels and resorts

  Dec 2009 - Mar 2011

  Hotel development consultant

  • Led pre-opening consultancy for multiple 5-star properties, managing USD 20M+ development budget• Orchestrated end-to-end operations setup including F&B, revenue management and procurement strategies• Established key vendor partnerships achieving 15% cost optimization through strategic negotiations• Developed operational frameworks and manning structures for F&B service across properties

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  Studio 169

  Oct 2011 - May 2012

  Business consultant

  • Launched and scaled restaurant operations achieving 32% profit margins and 85% capacity utilization• Optimized F&B costs by 18% while managing P&L of INR 2.5Cr with 15% MoM growth • Led concept design, pricing strategy and marketing initiatives driving revenue growth of 25% above targets

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  What the fork

  Jun 2012 - Aug 2014

  Founder & restaurateur

  • Conceptualized and launched successful casual dining restaurant- Managed end-to-end operations including menu engineering, staff training, and P&L

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  Dineout.co.in

  Nov 2014 - May 2018

  Head - hotel dining segment & dineout plus

  - Launched and scaled premium dining platform to 150K+ members and 600+ restaurants- Generated $1M+ revenue through innovative membership models- Successfully managed business transition during Times Internet Limited acquisition

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  Hyatt hotels corporation

  Jun 2018 - May 2020

  Director f&b loyalty program

  - Spearheaded India's first 100% digital dining program, generating $1.5M+ in membership revenue- Established strategic B2B partnerships with premium banks, expanding customer reach- Drove product adoption across 32+ hotels through targeted digital marketing initiatives

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  Dotpe

  Mar 2021 - Dec 2021

  Associate director - sales

  - Pioneered Hotel Dining Segment, securing partnerships with major hospitality chains- Achieved 100% growth in monthly transactions across 70+ premium hotels- Implemented contactless solutions reducing operational costs by 20% for partner hotels

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  Paytm

  Nov 2022 - Dec 2023

  National sales head & avp

  • Drove 71% QoQ growth in merchant acquisitions through innovative sales strategies- Led national sales operations managing $50M+ AOP with a team of 60+ professionals- Achieved 3X productivity improvement through strategic team development and coaching

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  Helping hands

  Jan 2024 - now

  Business transformation consultant

  • Lead digital transformation strategies for traditional businesses transitioning to D2C models- Develop product roadmaps for tech startups in merchant digitization and last-mile delivery- Provide strategic guidance for growth optimization across retail, e-commerce & hospitality sectors