Experience

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  Reliance digital retail ltd.

  Sept 2012 - May 2013

  Assistant manager. operations and after sales service

  • Responsible for managing allocation, distribution and closure of installation/service calls.• Effective management of each calls which escalates from non-conformity and analyze the seriousness and take appropriate actions to achieve customer satisfaction.• Mentoring and monitoring of service staffs of SBP and ensure least attrition.• Lead generation and Achieving Revenue targets and service standards set by H.O.• To visit customers in case of escalations and personally ensure re-addressal and their by customer satisfaction.• Take care of the Operational, Financial, and Managerial aspects of profit center.• Identify cost reduction opportunities through category management and spend analysis• Evaluate suppliers through score carding and negotiate & co-ordinate with them / partners to get best quality and best price.• Monitor inventory level, expiry dates and forecast demands to plan for stock replenishment.• Negotiate and select suitable service providers based on comparison of quotations and other criteria offered by different providers.• Hands on experience in SAP CRM, M&M, Vendor management, R/3, DSS.• Vendor relationship management and cost cutting methods. Show less

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  International institute for procurement and market research

  Jun 2013 - Feb 2014

  Supply chain analyst

  • Find the list of suppliers for products provided by client and send them Request for Quotations (RFQs) via e-mail. • Ascertain the quality certifications that the suppliers have and then shortlist the supplier as per selection criteria.• Once the client confirms, we will ask the supplier to send an invoice to the client. After this, the purchase order is sent to the supplier.• Strategic Sourcing: This involves analyzing different ways and best practices to reduce the procurement costs of various categories required, thereby achieving significant cost savings to the company.• E-sourcing & Reverse Auctions• Spend Management• Price negotiation with suppliers and Contract Management• Primary Research and Secondary Research• Forecast of supply-demand-price for commodities/products/services• Familiar with databases such as IMS, D&B, Factiva, Bloomberg, ICIS, RISI, Polymer update, CMAI, Reuters, EIU, Plastic news, metal prices, Asian metals, base metals etc• Hands on experience in Price forecasting by Linear & multiple regression, time-series analysis, moving averages using MS-excel. Show less

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  Khalid faraj shipping

  Jun 2014 - Jan 2018

  Procurement co-ordinator

  • Source, procure and supply marine engine spare parts, equipment, safety items and services from potential suppliers across the globe, after evaluating the RFQ/RFI and processing the LPOs.• Implementation and training of in-house ERP system for the procurement department for effective inventory control.• Co-ordination with the bunkering department for timely purchase, bunker delivery and invoicing.• Ensuring timely delivery of required items from store to destinations and proper filing of documents against each transaction.• Negotiate pricing, facilitate approvals and expedite rush items.• Involvement in developing and implementing procurement policies and procedures with QHSE Dept.• Consult, identify & qualify new vendors and to interact and develop vendor relationship with the existing ones.• Warehouse inventory control and fleet management incharge• Point of contact for all the auditing purposes related to procurement department including internal audits, ZADCO & ADMA OPCO HSE audits, ADGAS audits & ISO 9001:2008 surveillance audits.• Point of contact for the entire Procure to Pay (P2P) cycle related to department.• Excellent communication and negotiation skills and proven record in procuring goods from international markets like Japan, India, China, Singapore, UK, Malaysia etc. Show less

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  Seaways international

  Jan 2018 - Dec 2020

  Purchase officer

  • Develops plans for purchasing equipment, services and supplies with the best price and qualities.• Estimating and establishing cost parameters and budgets for purchases.• Making professional decisions in a fast-paced environment• Strong knowledge of global logistics requirements and ability to negotiate the terms.• Excellent communication and presentation skills to management and peers.• Manages the engine spares, equipment and project requirements of AHT, TUGS and DP vessels across five different regions including Middle East, Africa, Europe & South America.• Liaise with the accounts department to ensure accurate and timely payments of Invoices.• Leading and monitoring supplier relationships and contract management Show less

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  Tomini

  Jan 2021 - Jan 2024

  Purchase officer

  • Source, evaluate and control suppliers both locally and overseas, capable of fulfilling the diverse needs of the Company on the quality of materials, delivery times and cost. • Negotiate the best possible terms for the Company with all suppliers together with the Technical department.• Conduct value analysis of purchases to ensure the Company benefits from the best terms available.• Conduct evaluations of suppliers based on feedback and take action to remove or add them to the Company’s approved list of suppliers.• Ensure stock taking is carried out regularly so as to optimize inventory and order items in good time.• Conduct spot checks as necessary to ensure purchasing guidelines are being followed.• Coordinate with freight forwarders for the timely logistics arrangements to ensure all the required goods and services are served on time without affecting the operation of the vessels.• To coordinate with Port Agents for all the arrangements for fulfilling the requirements during vessel's port call.• Keep the accounts department up to date on payment requirements and spot verify that payments being made against purchases are accurate and timely.• Contribute to Health, Safety and Environmental improvement within areas of control.• Ensure Timely processing of invoice.• Carry out supplier evaluation. • Keeping record of feedback from supplied goods & supplier from vessel.• Inform Vessel Manager on budget status of vessel • Booking invoices in PAL for onward payment process by accounts.• Keeping good vendor relationship with all the key marine suppliers serving major locations like Europe, South America, China, Middle East and Asian countries. Show less

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  Adele shipping & freight dmcc

  Jan 2024 - Jun 2024

  Purchase officer
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  Khalid faraj shipping

  Jun 2024 - now

  Assistant procurement manager