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Zach Hetzel

Zach hetzel

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location of Zach HetzelBrookfield, Wisconsin, United States
Phone number of Zach HetzelView Mobile No.
Followers of Zach Hetzel269 followers

  • Timeline

  • About me

    Global IT Manager at HMTX Industries

  • Education

    • University of wisconsin-whitewater

      2001 - 2006
      Bachelor of business administration (b.b.a.) computer end user technology 3.0

  • Experience

    • Uww - student accounts

      Jun 2001 - Dec 2003
      Customer service

      Supported student accountsPrepared account statementsPrepared semester billingParticipated in PeopleSoft version 7 to 8 conversionQueried campus database

    • Uww - computer help desk

      Sept 2003 - Feb 2004
      Student technician

      Reset passwordsAssisted with account access and problemsTrained students to better understand technologyRecovered data from corrupted floppy disksTracked issues with ticketing system

    • Uww-total desktop care

      Jan 2004 - May 2006
      Desktop support

      Computer Life Cycle ManagementImaging new computers & deliveryTroubleshooting problems in the fieldGathering old computer equipmentWiping data & preparing equipment for surplus sales

    • Big bang llc

      Aug 2006 - Aug 2015
      Support specialist

      Software SupportOperating System deployment toolsSymantec Ghost Solution SuiteMicrosoft Deployment ToolkitWindows Assessment and Deployment KitMicrosoft SCCMVMWare AdministrationServer Administration

    • Shannon specialty floors, inc.

      Aug 2015 - Aug 2020
      It administrator

      Active DirectoryOffice 365 ExchangeMicrosoft Dynamics CRMDancik Enterprise System

    • Hmtx industries

      Aug 2020 - now

      • Global IT Manager

        Jul 2022 - now

      • Information Technology Administrator

        Aug 2020 - Jun 2022

  • Licenses & Certifications