Experience

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  Infosys

  Aug 2005 - Jul 2008

  Software engineer/analyst

  • Configured and maintained the complex decision making rules for US Consumer Real Estate loan processing system using COBOL, CICS, and JCL. • Successfully managed and coordinated production support activities to provide solutions within specified SLA for 3 critical live business applications in the Mainframe Environment.• Developed EasyTrieve programs for generating reports• Extensive experience in problem identification and analysis for batch job abends and online system abends• Independently identified and undertook multiple Optimization Projects thereby saving US $ 100,000 per annum on operational expenses• Interviewed business and system users and researched current system appreciation documents to gather information for future business analysis needs• Systematically prepared a detailed System Appreciation Document, which demonstrated the business flow and technical aspects.• Mentored and supervised a team of 6 ensuring no process gaps & leveraged technical knowledge to deliver productivity enhancing techno functional solutions.• Managed day to day activities which included maintenance, production support, enhancement projects, responding to client queries and requests for data, preparing status reports, SLA metrics, etc. Show less

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  Rucha group of industries pvt. ltd

  Apr 2009 - May 2009

  Summer intern

  Domain: Automotive Components Evaluated operational and management challenges and recommended sustainable solutions Formulated and implemented a business aligned strategy for operational efficiency with 5S Quality PracticesInteracted with the CEO, Department Heads, ACMA consultants and shop floor workers Designed and facilitated 5S training for 50 membersPrepared a questionnaire of 145 questions with the objective to gauge the inter-department Internal Customer Satisfaction within the organizationRepresented the organization to deliver Business Development presentations to USA based prospective clientsAchievements:Floor Area Saving: 2400 Sq. Ft.Total Money Generated: INR 11, 35,000 % Reduction in Work in Process Time: 22%% Reduction in Inventory: 11%Area converted into greenery and Parking: 650 Sq. Ft Show less

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  American express

  Oct 2010 - Apr 2013

  Project manager/business analyst

  • Extensive experience in requirements analysis using Prototyping, Wireframes, Flowcharting, Sequence diagrams and Process modeling• Worked closely with stakeholders and SMEs to understand requirements and specifications for new applications along with re-engineering the existing applications for SharePoint 2010 and .Net development projects using Waterfall SDLC model• Documented requirements using effective Use Cases and user stories• Created Process flow diagrams using MS Visio• Extensive experience in documenting functional specifications, system design specifications, creating UML diagrams, Use Cases, Process Diagrams, BRDs, FRDs, detailed analysis reports, Project Charter, and User Manuals• Designed wireframes, and mockup screens for front end user interface for SharePoint 2010 and .Net based systems to demonstrate and verify the behavior of the system• Experience in conducting user trainings, writing user training manuals and system training documentation• Extensive experience in requirements elicitation and analysis for state-of-the-art enterprise portals and collaboration applications• Documented, reviewed, analyzed and evaluated business processes, systems and user needs• Maintained documents for change request and implemented procedures for testing changes• Directed team members and enforced project deadlines and schedules• Identified, monitored and mitigated risks and issues• Managed metrics data for baseline against actual in terms of costs, schedule and project tasks• Delivered project objectives on schedule, achieving the scope within predefined budget and quality• Coordinated communications with over 15+ client stakeholders representing 10+ teams throughout all stages of the project (Analyze to Roll-Out)• Consistently delivered high-quality services to the client and reported project progress and other project specific information to stakeholders weekly• Responding to the Requests for Proposals with focus on client’s business success Show less

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  Hudson data llc

  May 2013 - Mar 2017

  Sr. business analyst/project manager (contractor at world bank group)

  -Understand Scope Definition,Create Project Charters,Proposals-Create Feature Maps,Process Flow diagrams,Mockups/Wireframes,UI design with focus on branding and navigational elements-Document Requirements(functional/Non-Functional)/User Stories,System Stories-Review effort estimations - high level -at scope definition, detailed level -at requirements completion-Prepare Project Plan/Sprint Plan and baseline.Track progress on a regular basis.Share Milestones with sponsors-Resource Planning/Allocation-Identify dependencies on systems(internal/external),human resources,software licenses,etc-Risk Register:Identify/track/mitigate risks-Identify suitable s/w Development Methodology-Agile/Waterfall/Hybrid depending on size,complexity,volatility of requirements-Obtain requirements sign off,budget approvals,UAT sign off-Conduct requirements understanding and validation sessions with the development team,clarify questions-Lead and participate in collaboration activities with multiple interfacing teams including EA,Office of Info Security,Environment Team,Information Quality,PMO,Prod Support -Conduct interim demos with sponsors for obtaining early feedback and corrections as well as facilitate UAT sessions-Perform Internal Reviews and smoke testing for functionality, data sanity, security, look and feel/UI and branding-Effectively follow change management process -Ensure development best practices,test procedures and processes are documented and followed-Report progress on a weekly basis to all stakeholders -Prepare User Guides/Hand-over decks-Generate metrics and report at Program Level for *Projects per Fiscal Year*Projects Revenue Vs Costs*SLA adherence*Sunk Costs-Prepare/present case for budget allocation for projects-Create Data model,participate in Design discussions-Answer clients’ questions/queries on technologies used to develop applications:SharePoint,Flex,Lotus Notes-Analyze the best technology approach for solutions with the architects Show less

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  Tata consultancy services

  Mar 2017 - May 2018

  Project manager
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  Magna international

  Mar 2017 - Oct 2017

  Project manager
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  Celestica

  Nov 2017 - Feb 2018

  Program manager
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  Bc hydro

  May 2018 - Oct 2019

  Project manager contract
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  Fujitsu americas

  May 2018 - Oct 2019

  Project manager
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  Coast capital savings

  Oct 2019 - now

  • Sr. Project Manager

    Jul 2021 - now

  • Project Manager

    Oct 2019 - Jun 2021