Experience

• 

  Paradise complex pvt ltd

  Jul 2011 - now

  Sales manager
• 

  The taj events and hospitality management

  Nov 2014 - now

  General manager

  A General Manager Creates an operating environment that assures consistent guest satisfaction. Monitors the performance of the hotel through verification and analysis of guest satisfaction systems and financial reports. Initiates corrective action.Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action. Develops accurate and aggressive long and short-range financial objectives consistent with the Company's mission statement.Prepares financial reports for management that clearly explain operational effectiveness, trends andvariances.Establishes and maintains a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labour regulations.Maintains an appropriate level of community public affairs involvement.Executes marketing, sales, and operational activities, producing results that meet or exceed the hotel’s business plan. Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.Establishes and maintains applicable preventive maintenance programs to protect the physical assets of the hotel. Show less