Experience

• 

  Bbdo proximity worldwide agency network

  Jan 1999 - Jan 2000

  Customer relations executive

  Developed direct marketing program to promote Nivea. Responsible for customer relations between the client and all department in our corporate office. Involved with Nissan customer satisfaction surveys for brand loyalty. Responsible for calculating the results for the surveys.

• 

  Pera advertising agency

  Jan 2000 - Jan 2001

  Customer relationship executive

  Built the customer relations between the customer and the agency. Met with the customer and wrote reports about meetings. Made marketing decisions with the customer about future events and customer based promotions and marketing strategies.

• 

  Astoria federal savings

  Jan 2005 - Jan 2006

  Media Clips Database and filling and event graphics, coordinating events and taking photos, updating Astoria Federal Savings web events, liaison between Vise President and Senior Vice Presidents, reports entailing Microsoft excel and access, in charge of data for all Astoria Federal Savings Bank branch events, request and contributions. Find all media sources for all press releases.Marketing Research deliverables & token actions Media Clips Database and filling and event graphics, coordinating events and taking photos, updating Astoria Federal Savings web events, liaison between Vise President and Senior Vice Presidents, reports entailing Microsoft excel and access, in charge of data for all Astoria Federal Savings Bank branch events, request and contributions. Find all media sources for all press releases.Marketing Research deliverables & token actions

  • PR& Marketing Associate

    Jan 2005 - Jan 2006

  • PR& Marketing Associate

    Jan 2005 - Jan 2006
• 

  Synovate

  Jan 2006 - Jan 2009

  Research executive

  Research Executive, Finance & Automotive Sector – İstanbul. TurkeyMarket analysis, preparing market research reports, Proposals, Questionnaire, Customer relations (Briefing), loyalty (Customer, employee etc.), market dynamics, brand perception, company reputation, post test, pre-test, brand tracking, advertising tracking std.etc.

• 

  Ipsos

  Jan 2009 - Jan 2011

  Group leader

  Group Leader, CPG “Consumer Packaged Goods” / FMCG– İstanbul. TurkeyKey Account Group Leader – Ülker Market analysis, preparing market research reports, Proposals, Questionnaire, Customer relations (Briefing), U&A, market dynamics, brand perception/image, Price Test – conjoint, pack test etc.

• 

  A.s. watson group

  Nov 2012 - now

  Retail development project manager

  Direct reporting to GM, Leading Retail based all projects such as flagship store design, store performance reviews, instore category allocations, store product mix, macro layout and effective use of space, space management, micro and macro analysis, equipment development, design new services in stores and substructure, new store formats and the requirements, etc.

• 

  Watsons turkey

  Nov 2012 - now

  • Retail Development Project Manager

    Dec 2016 - now

  • Merchandising Manager

    Nov 2012 - now
• 

  Sephora

  May 2018 - now

  • Sales and Operations Senior Manager

    Apr 2022 - now

  • Sales and Operations Manager

    May 2018 - May 2022