Experience

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  Discovery limited

  Jul 2014 - now

  Key Purpose The Ops Coordinator analyst is responsible for sourcing, extracting, and analysing data in order to identify opportunities and provide possible solutions to business processes redesign, also gather, synthesise and summarise information to support decision making and communication. Areas of responsibility:- To present findings of analysis to relevant forums and to interpret and advise on the suggested course of action.- Ensuring that resource planning information (reports, tools, dashboards) are made available to key stakeholders, producing these where needed. - Streamline, automate, design and document internal processes relating to data production and reporting.- Makes prompt, clear decisions, based on business criteria and considered risks. Takes responsibility for actions, projects and people. Takes initiative, acts with confidence and works under own direction. Initiates and generates activity.- Analyses numerical, verbal and all other sources of data. Breaks information into component parts, patterns and relationships. Probes for further information or greater understanding of a problem. Makes rational judgements from the available information and analysis. Produces workable solutions to a range of problems. Demonstrates an understanding of how one issue may be a part of a much larger system.- Makes a strong personal impression on others. Gains clear agreement and commitment from others by persuading, convincing and negotiating. Promotes ideas on behalf of self or others. Manages conflict. Makes effective use of political processes to influence and persuade others. - Writes clearly, succinctly and correctly. Writes convincingly in an engaging and expressive manner. Avoids the unnecessary use of jargon or complicated language. Show less

  • Operational Coordinator: Associate Specialist Level

    Dec 2023 - now

  • Operational Coordinator: Staff Level

    May 2021 - Dec 2023

  • Debt Administrator

    May 2015 - Apr 2021

  • Senior Service Consultant

    Apr 2015 - Apr 2015

  • Service Consultant

    Jul 2014 - Mar 2015