Experience

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  Disability services of the southwest

  Oct 2004 - Jul 2007

  Cna

  I provided care and supervision to disabled children, including physical therapy and educational play. In addtion, I taught skills for daily living such as check book management, bill paying and budgeting.

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  Nurses unlimited

  Aug 2007 - Aug 2008

  Cna

  I provided care for disabled and elderly clients. I monitored medication, excercise and activities of daily living.

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  Cargill

  Aug 2008 - May 2016

  Claims specialist

  • Negotiate and discuss issues to gain buy-in for liability with carriers, plants, and sales• Independently research freight claims and communicate root cause • Provide driver training in proper reporting and handling of overages, shortages and damages, as well as what to expect from the claims process • Reconcile weekly and quarterly AR report for all business units, facilitating corrections when needed• Thorough knowledge of multiple claim process guidelines • Review carrier denied claims for areas of opportunity or negotiation • Work closely with other departments for ease of work flow and information• Received positive feedback for teamwork with both internal and external customers• Communicate with upper management for final disposition of highly contested or grey area claims • Make calls/ send letters for collections of pending claims• Process incoming claims checks,• Coordinated information and documents to bring claims to closure• Tracked cost savings Show less