Experience

• 

  Macarthur barstow & gibbs limited

  May 2012 - May 2012

  Work experience

  ► Duties included developing social skills and dealing with customers on a very regular basis, as well as IT skills due to managing the data from customers and locating the correct information needed and dealing with sensitive information.► The ability to follow orders exactly was essential, as no detail could be wrong in ensuring everything went smoothly and the lives of the animals were at stake.► Assisting in performing surgery on pets and monitoring health statistics and vital signs, as well as catering for the animals themselves while recovering. ► Reassuring customers was vital in order to maintain a stable and stress free work environment due to the stressful situations presented whilst working here. Show less

• 

  Traditional leadwork roofing services

  Jun 2017 - Sept 2017

  Administrative & labour assistant

  ► Duties included dealing with customers, aiding in the management of finances and orders as well as partaking in the manual labour elements. ► It was essential to be able to deal effectively with the customers and create a good relationship with them to ensure that the work done was as expected and they were happy afterwards.► Following orders precisely was necessary to complete all work to the highest possible standard and efficiently within the set time limit.► Management of finances meant that money could be put back into the business effectively to purchase any materials needed for future endeavours and to continue to expand the business. Show less

• 

  Traditional leadwork roofing services

  Jun 2018 - Dec 2018

  Public relations & labour assistant

  ► Duties revolved around maintaining customer relations and ensuring work was completed to the standards they expected, as well as organising and handling finances both from the customer and towards the materials needed.► Meeting with customers to discuss plans and prices.► Aiding with the carrying out of the work and following any orders presented to you and ensuring that all work deadlines were met, especially around busy times.

• 

  Whsmith

  Jan 2019 - Oct 2019

  Sales assistant

  ► Focus on customer service and satisfaction in all aspects to ensure they have the best possible experience. Sales and upselling were main focuses, so confidence and an approachable manner were essential. ► Managing deliveries and outgoing parcels as well as ensuring that the building was secure throughout the day. Monitoring of CCTV was regular.► Assisting the manager in carrying out inspections of the shop floor as well as stock replenishment and organising. ► Working as part of an efficient team to manage the shop floor and stock room effectively, each taking on roles and assisting eachother throughout.► Managing Lottery and scratchcards, as well as Western Union payments being sent out, vetting customers credentials appropriately. Show less

• 

  Our place group

  Nov 2019 - Jul 2021

  ► Additional duties taken on from the simple support worker job description.► Assigned a specific child to produce monthly reports on their behaviours, care plans, contact sessions and any other updates to ensure they receive the best possible level of support within the home. ► Working closely with the child's parents and ensuring they are happy with all of the measures in place for their child.► Analysing all of the information from other support workers' reports to notice trends and changes over time.► Organising events and managing the financial inputs and outputs for the child to ensure they have all the resources they need, such as clothes, toiletries and their sensory needs are being met. Show less ► Supporting children with severe learning difficulties, autism and challenging behaviour on a 1:1 basis, helping them complete their daily tasks and routines to lead a richer and more fulfilled day to day life. ► Preparing them for school and assisting their teachers with their educational needs when necessary. ► Completing personal care and ensuring all of the children's personal needs are met, including sensory needs specific to them.► Aiding in offsite trips and working as a team to support eachother in helping with the children in the house as a unit, under the leadership of team managers.► Completing necessary paperwork, including incident and accident forms when needed, keeping the records of each child in depth and completely up to date. Show less

  • Duty Manager

    May 2021 - Jul 2021

  • Deputy Duty Manager

    Feb 2021 - May 2021

  • Young Adult Support Keyworker

    Nov 2020 - Feb 2021

  • Children's Support Keyworker & Safeguarding Committee Member

    Jan 2020 - Nov 2020

  • Children's Residential Support Worker

    Nov 2019 - Jan 2020
• 

  Phelps healthcare recruitment ltd

  Aug 2021 - Sept 2021

  Healthcare assistant & support worker

  ► Supporting clients across a range of residential homes, with varying levels of complex needs including autism, learning difficulties, mental health, brain injuries and who display challenging behaviour.►Providing 1:1 support throughout all aspects of daily life and rehabilitation to help clients to lead fulfilled lives.

• 

  Monarch education recruitment

  Sept 2021 - Jun 2022

  • Primary School Teaching Assistant

    Jan 2022 - Jun 2022

  • SEN Primary School Teaching Support

    Sept 2021 - Dec 2021
• 

  Specsavers

  Jul 2022 - Jul 2024

  • Optical Advisor

    Oct 2022 - Jul 2024

  • Trainee Optical Advisor

    Jul 2022 - Oct 2022
• 

  Young gloucestershire

  Jul 2024 - now

  Therapeutic intervention youth worker