Tom Penhale

Experience

• 

  ERT

  Aug 2018 - Jun 2021

  Project Coordinator

  • Work within the Project Management function to oversee the development and delivery of eCOA solutions for major pharmaceutical companies.• Proactively manage the lifecycle of projects and issues from development, monitoring and closeout.• Record and track key project milestones.• Identify risks and how to mitigate them for each project.• Collaborate with project teams in development and delivery of unique clinical trial and commercial solutions.• Manage client relationships and gather their requirements to ensure the company sets and meets the expectations of the study.• Present training at international clinical site and monitor training events. Show less

• 

  Clario

  Jun 2021 - now

  Lead the Planning and Setup, Monitoring, and Closeout phases ofstudy management which includes: - Gathering customer requirements and relaying to internal teams. - Developing study documentation. - Distributing/tracking equipment. - Creating/distributing reports. - Archiving study data and documentation. - Appropriate setting and fulfilling of customer expectations.Monitor study timelines and manage the financial components of eachprogram/study, which includes: - Budget reviews - Revenue forecasting - Scope changes- Invoice reconciliationIdentify potential study risks and mitigations and escalate asappropriate.Manage internal/external negotiations and promote collaboration tofoster a positive team environment, effective communications, andefficient use of resources to meet study timelines and contractualobligations.Apply problem-solving strategies to address customer issues andmaintain issue tracking documentation to monitor progress and ensuretimely resolution to customer escalations. Show less

  • Project Manager II

    Oct 2024 - now

  • Project Manager

    Jun 2021 - Oct 2024