
Rajbir Manhas

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About me
Strategic Quality & Operations Leader | Driving Efficiency & Compliance | MBA, B.Sc
Education

Beedie School of Business at Simon Fraser University
-Master of Business Administration - MBA
The University of British Columbia
-Bachelor of Science (B.Sc.) Natural Resources Conservation
Experience

STEMCELL Technologies
Mar 2016 - Apr 2024Directed the QA Operations and Product Release team across multiple locations and levels, fostering a culture of quality and collaboration while ensuring adherence to regulatory compliance and quality standards.Spearheaded process improvements resulting in significant reductions in processing and lead times. Led multi-disciplinary projects supporting corporate initiatives, including the successful launch of new products and cross-departmental process enhancements, resulting in improved operational efficiency, heightened product quality, and accelerated time-to-market for key deliverables. Show less Directed the QA Operations and Product Release team, ensuring regulatory compliance and quality standards while fostering a culture of quality excellence through effective communication and inclusive leadership.Executed comprehensive internal audits, resulting in process improvements, enhanced customer satisfaction, increased regulatory compliance, and safeguarding the company's reputation.Led multi-disciplinary projects supporting corporate initiatives, including PLM systems and API interface development, enhancing cross-functional collaboration and operational efficiency.Redefined employee job evaluation profiles, clarifying roles and responsibilities, boosting team morale, and improving overall performance through clear expectations and supportive mentorship. Show less Led and empowered a team of 11 diverse employees, including 1 Supervisor and 10 team members, ensuring high performance and alignment with corporate and departmental goals.Authored and maintained SOPs and work instructions, fostering a culture of regulatory compliance and high-quality standards while enhancing overall business performance and customer service.Enhanced scheduling efficiency and resource allocation through the successful implementation of scheduling software (DBR+).Guided the selection process for a new ERP system, aligning business needs through comprehensive requirements gathering and demo sessions. Show less Directed a team of 4, transitioning batch release responsibilities from Quality Control to Quality Assurance, which enhanced overall efficiency and accuracy. Designed team structures, workflows, documentation, and training programs, ensuring seamless operational readiness. Developed and implemented QA performance metrics to support service levels and KPIs, driving continuous improvement and operational excellence. Designed and implemented QA Product Release workflow for GMP materials, ensuring strict compliance with quality standards and regulatory requirements, which improved product integrity and safety. Collaborated with cross-functional teams to drive process improvements and strategic initiatives, fostering a culture of continuous improvement and alignment with corporate goals through inclusive leadership and effective communication. Show less
Quality Assurance, Associate Director
Feb 2022 - Apr 2024Senior Quality Assurance Manager
Feb 2021 - Feb 2022Quality Assurance Manager
Oct 2017 - Feb 2021Quality Assurance Supervisor
Mar 2016 - Oct 2017

Innotech Windows + Doors
Jul 2024 - nowQA ManagerLeading the transformation of our Quality Management System, aligning it with ISO 9001 standards to establish Quality as a foundational component of operational excellence. Developed a multi-year QMS roadmap to enhance product quality, customer satisfaction, and scalability, while ensuring regulatory compliance.Establishing the Quality unit’s structure to streamline processes and drive accountability, while implementing cross-functional initiatives that reduce risk, improve data integrity, and improve quality metrics, positioning the organization to excel in product performance and customer satisfaction. Show less
Licenses & Certifications

ISO 13485:2016 Certificate of Competency
BSINov 2023
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