
Paul Telfer

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About me
Business Centre Manager at TrustFord
Education

Faraday High School
1971 - 1977
Experience

Arriva Ford Swindon
Jan 1995 - Apr 2003Fleet Sales Manager
Jan 1999 - Apr 2003Fleet sales Executive
Jan 1995 - Jan 1999

TrustFord
Apr 2003 - nowBusiness Centre ManagerMy current remit was to build from scratch a business centre incorporating fleet car and commercial vehicle departments and to develop new business During this period I have achieved….• Increased volume year on year• Achieved above budget performance year on year• Surpassed all Ford car and commercial targets• Delivered in excess over 15,000 units in 2024• Awarded Ford Retail Business to Business Manager of the year by the chairman of Ford Retail in my first year. And also in 2009 and 2013 and runner up in all other years but one• A customer base which includes large rental, leasing companies and blue chip PLC fleets.• A stable and motivated team, dedicated to achieving department goalsThis was achieved by….• Reviewing the business• Developing and implementing a business plan• Developing a sales process• Recruiting a team of sales people and administrators• Day to day motivational skills• Training the team into the new Ford Retail Ways• Reviewing over age stock and reducing to nil• Successfully targeting large fleets to start building a customer base• Developing a sales approach that maximises profit • Developing and continually assessing vehicle prep and delivery systems Show less
Licenses & Certifications

Loughborough University – completed Management Foundation certificate at Henry ford College
Loughborough University
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