McKenna Riggall, SHRM-SCP

Experience

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  SEPHORA

  Jan 2014 - Jan 2015

  • Beauty Advisor

    Jan 2014 - Jan 2015

  • Beauty Advisor

    Jan 2014 - Jan 2015
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  Ulta Beauty

  Jan 2015 - Jan 2016

  Prestige Beauty Advisor

  • Cosmetic Business Analyst, places market value data on trends, and derives team goals from dynamically changing sales models.• Customer interaction specialist, routinely sought after for providing makeup, skincare analysis, and product demonstrations.• Project and Event Coordinator, selling, booking, and integrating, and project managing multi-layer private special requirement events.• Recognized for superior demonstration cleanliness and hygiene standards.• Comprehensive product line resets ensuring the quality assurance program of planograms is executed directly to tight corporate specifications.• Corporately recognized for superior motivational attitude and guest relations expertise, continuously offering friendly, respectful, prompt, courteous service• Aide in the training of employees Show less

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  Hobby Lobby

  Mar 2018 - May 2019

  Training Leader

  • Lead Customer Service Manager supervising 7 employees at Hobby Lobby• Training Department Manager, responsible for new hire and continuous training.• Security and Loss Department policy and implementation representative.• Established checkout zone flow and management solutions, ranking #1 corp sales.• Directly responsible for raising customer loyalty return visits, up 25% from last year.

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  Fred Meyer

  Jun 2018 - Jun 2019

  Training Team Leader

  • Ensure efficiency and numbers are met while still providing superb customer service• Assist customers in any and all needs, even if it is related or in my department.• Leader of corporate customer checkout satisfaction ratings above 95%• Employees raise money for charitable needs within the local community.• 100% accuracy rating on all opening and closing operations for the entire team.• Training Department Lead, responsible for new hire training and continuous training.• Security and Loss Department policy and implementation representative.• Established checkout zone flow and management solutions.• Directly responsible for raising customer loyalty return visits Show less

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  Veteran Affairs

  Jan 2019 - Nov 2019

  Veteran Student Services Social Media Director

  • Lead all cultural and diversity media were represented on a maximum number of platforms to reach maximum distribution and with the highest attraction.• Collaborated with TRIO Veterans Recruiter to engage veterans in the community and across campus.• Ensure all veterans and active duty military students have all pertinent information through executive orders from the President to Statements from the Governor to new• Congressional benefits across all media platforms

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  DOD Idaho State Veterans Home

  Jan 2019 - Jun 2019

  DOD Idaho State Veterans Human Resource

  Directs the development of all daily operations related to human resource issues ranging from truancy, turnover, certification, training, and payroll.• Specializes in the representation of all ethnic, gender and sexual orientation equal rights, and identifies organizational weaknesses to correct and trend positive.• Conducted morale, welfare and equal opportunity lifecycle analyses surveys, required by federal and state law, to ensure that laws are abided.• Facilitates dispute resolution sessions for employee conflicts and successfully resolves volumes of active litigation processing daily.• Actively pursues the processing of all worker’s compensation claims with an efficiency rate of 98% and success rate of 99.4%• Coordinates the interview process for the active screening and face to face assessment of new candidates.• Overhauled the new hire on-boarding process to include federal and state employee orientation requirements• Implemented incentive programs to improve employee morale and inculcated the diverse company culture representation. Show less

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  Premier Technology Inc.

  Nov 2019 - Jun 2020

  Human Resources Department Professional

  • Employee Benefits Management:o Transitioned 360 personnel from Blue Cross, Blue Shield benefits package to an organizational self-funded Centrix and Colonial benefits package, requiring weeks of employee indoctrination and training.• Organizational Tactical Recruiting Management:o Interviewed 250 applicants, 50 on-site interviews, and 43 on-boarding packages.o Sponsored 50 recruiting events resulting in 1,000 candidates leads.o As Senior Executive Recruiter, managed top executive team transitions.• Clear and Competitive Corporate Image:o Maintained maximum web presence, perpetually advertising all available positions.• Employee Career Enhancement and Engagement Processing:o Pay and Allowances: Transitioned from on-site server based resource management host to cloud based Cost-Point web based application.o Wrote 250 offer letters, rejection letters, and termination letters• Corporate and Professional Quality Assurance Training:o Comprehensively developed, implemented and led all HR based, EPA, OSHA and ANSI technical training requirements for all new hires.• Corporate Legal Management:o Implemented Idaho State Department of Labor Reporting and raised the efficiency and accuracy over 50%.o Processes the State and Federal Reporting requirements of new hires to DOL and Verify and Homeland Security• State and Federal Audit Management:o Prepares the necessary documentation for Affirmative Action audit eventso Program Administrator for the federally audited drug testing program, maintain 100% nationally recognized certification.• Safety Culture Management:o Trains and maintains all Federal and State COVID-19 policy implementation.o Provides all Personal Protective Equipment validations and deckplate support.• Acting HR Manager, during all out-of-office periods. Show less

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  Community Bridges

  Jun 2020 - Aug 2020

  Human Resources

  • Complete Allocation adjustments and checks weekly• Ensure allocations on the staffing grid are reflected in UltiPro• Hire and Onboard upwards of 20 employees each week• Have outstanding employee relations with staff, both full and part time• Audit administrator exceeding state compliance requirements for 350 employees• Ensure Background checks and Pre-Employment drug tests are completed on time by new hires• Have extensive knowledge of the HRIS System UltiPro• Ensure New Hires are continually updated and working towards their goal• E-Verify all new employees• Assist unit leadership on sites as needed• Work with HRG’s to complete compensation worksheets• Extend offers via phone and UltiPro• Complete exit interviews• Complete VOE requests• Submit reimbursements for licensing and FPCC• Submit weekly and daily reports on task status• Maintain all HR departments communication is streamlined• Work with my team to ensure all files were audit ready Show less

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  Phoenix Rescue Mission

  Aug 2020 - Oct 2020

  Interim Human Resources Manager

  • Leader- Promoted to HR Department Manager• Restructured HR dept saving $150k in first year.• HRIS: Established personnel info system• Federal/State Audit: Enforced compliance checklist• Administrated the EEOC Complaint Program• Active Recruitment: Ranked/Hired 175 applicants• Compliance: Ann evals met state/fed requirements• Recruitment Campaigns: Organized Phoenix events• e-Verify Program Administer• Human Capital: Lowered onboarding to ½ shift• COBRA Administrator, Paylocity administrator• Insurance Broker Benefit Negotiator• Employee Navigator Administrator• Developed offer letters and termination letters• Uploaded jobs onto all job boards• Insurance liability claim administrator Show less

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  Freshly

  Oct 2020 - Jan 2021

  Human Resources Coordinator

  • Lead the team in ensuring safety throughout the Phoenix plant, maintaining COVID-19 safety measures• Streamlined onboarding of nightshift permanent and temp workers• Ensured the sustained training and OSHA safety compliance regulations were met• Mitigated company liability throughout terminations and disciplinary investigations• Maintained Overall Security Posture when DNR’d personnel attempted to gain site access• Assisted all backshift employees with questions with the HRIS Workday• Worked with the Community Team in Bettering Employee Relations and Employee Culture Show less

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  Arizona Foundation Solutions

  Jan 2021 - Feb 2022

  Human Resources Generalist

  • Recruited and on-boarded 50 new teammates in highly competitive fields of construction & engineering• Improved applicant to recruiting ratios by over 300% using local and national resourcing applications.• Accurately resourced positions by conducting departmental “ride-alongs,” capturing position requirements• Lowered overhead costs by cancelling dozens of active/open insurance policies for terminated employees.• Comprehensively overhauled the interview, offer-letter, to on-boarding process, streamlining the process.• Conducted state and federal regulatory and compliance audits, submitting all necessary reports.• Processed all EEO, Harassment, NRLB, Workplace Investigations and Worker Compensation Claims.• Safety First Culture - Integrated the conduct of all safety training and certifications for essential employees.• OSHA Compliance- Processed all injury reports, providing OSHA reporting and record keeping.• Enhanced the team’s Diversity, Equity and Inclusionary statement and strategy.• Brought company culture to above pre-COVID expectations coming together as One Team, One Company Show less

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  Baker Concrete Construction, Inc.

  Feb 2022 - now

  Regional Talent Manager

  • Recruited top talent for the largest region of a $2 billion company, ensuring workforce readiness and operational success• Successfully hired over 100 lead and key candidates in 2024• Serve on multiple Boards and Advisory Councils for Baker Concrete, including Texas A&M CIAC, UTEP CREATE Advisory Board, TXST Construction Advisory Board, and SFA Construction Management Board• Spearheaded the region’s first High School Bootcamp, driving early talent engagement• Led the region’s largest intern program to date, enhancing workforce development• Launched innovative recruiting initiatives, including international recruitment from Mexico to address labor shortages• Developed and implemented new college recruiting strategies to attract top-tier talent from key institutions• Coordinated participation in 20+ career fairs per semester, expanding brand presence and candidate pipelines• Conducted regular job site visits to assess team needs from both an interpersonal and technical perspective• Maintained a “boots-on-the-ground” recruiting approach to ensure alignment with field operations• Trained and mentored college talent acquisition specialists and HR coordinators• Implemented an in-house ATS system to streamline hiring processes and improve efficiency• Collaborated with leadership to forecast future manpower needs and align recruitment strategies• Recruited for both Heavy Commercial and Heavy Industrial Divisions• Specialized in hiring for nuclear positions, demonstrating expertise in nuclear skillset requirements Show less