Hermanda Burnett

Experience

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  Kindred Hospital St. Louis-St. Anthony's

  Oct 2012 - Sept 2017

  Director of Health Information Management

  Health Information Clerk: Job Description & Required Medical Records Clerk Job Responsibilities: Creates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records.Medical Records Clerk Job Duties:•Gathers patient information by collecting demographic information from a variety of sources; interacting with registration areas and physicians' offices; retrieving information from automated printer.•Maintains master patient index by completing assigned portion of daily audit trail; corrects and communicates problems according to established procedures.•Initiates the medical record by creating and processing the patient care record folder.•Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.•Retrieves medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes.•Delivers charts to assigned areas of the hospital by following established routing procedures.•Keeps health care providers informed by communicating availability or unavailability of the record.•Maintains quality results by following hospital standards.•Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.•Maintains patient confidence by keeping patient records information confidential.•Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards.•Enhances medical records and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Show less

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  C. Group/Psychiatric Services, P.C.

  Sept 2017 - Mar 2018

  Front Office Manager Director

  Front Office Manager Director • Responsible for the daily operations of the medical office by opening and closure of the office. First person of contact to greet and assist patients as much as possible upon arrival. • Prepared daily sign-in sheets, billing sheets, and at the end of the day I was responsible for scanning all the end of the day spreadsheet reports into the billing system for providers to receive payments for services rendered.• Reviewed, analyzed, corrected & prepared 13-20 transcribed Physicians dictated notes daily to ensure spelling, punctuation, and accuracy of the dictated notes to ensure that all notes were completed in their entirety and ready for processing for billing..• Responsible for calling, e-scribing, and sending Prior authorizations to multiple insurance companies for approval for doctor visits as well as approval for non-controlled medications & controlled substance medications from pharmaceutical companies per patient and physician request. • Responsible for scheduling luncheons with pharmaceutical consultants to meet with the two providers who were co-owners of the business on new and upcoming medications, & supplies on a monthly basis. Show less

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  Betty Jean Kerr People's Health Centers

  Jul 2018 - Mar 2021

  Front Office Associate Manager

  • Supervised over 25 Front Office Associates for all four locations of People's Health Centers. I was responsible for handling all new hires interviews and making sure that all departments are properly staffed & trained according to their job description.• Ensuring that all departments functioned accordingly as they should per each department policy & procedures.• Reviewing and signing off on all documents waiving fees from patients visits and documenting the reasoning for the fees being waived from the Front Office Associate end of the day paperwork before it’s submitted to the finance department for processing. • Assisted management with paneling, interviewing, recruiting, and hiring of potential new hires for 3 departments. Responsible for following up with employees after interviewing. Promoted to assist with the Value Driven Transition Committee Dashboards quarterly. Show less

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  People's Family of Corporations

  Jul 2018 - Mar 2021

  Front Office Associate Manager
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  Onderlaw Law Firm

  Oct 2020 - Jun 2021

  Medical Records Specialist
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  Kindred Healthcare

  Jun 2021 - now

  •Director of Health Information Management Coordinator of Medical Records for both hospital locations and I have an assistant who covers the other Kindred site location. My Responsibilities for the daily running operations of the Medical Records Department was to maintain, file, and retrieve existing medical records by gathering appropriate data and contents making sure that each record was complete & following hospital standards, procedures, and compliance with state regulations. I processed all medical records requests.•Protouch Superuser and Fluency Flex Educator. Responsible for training and educating over 85 Physicians, 50 nurses, and 40 allied health professionals on the usage of Kindred Computer programs like Fluency Flex dictation software & Protouch.•Assist management with paneling, interviewing and recruiting of potential new hires for 5 departments. Responsible for reporting Health Information Analysis on the Value Driven Transition Committee Dashboards quarterly, because of my extensive attention to detail, analyzation, knowledge of medical records and quality data review reporting. Assisted management with patient and employee safety training, onboarding of new hires by completing interviews and following back up with potential employees after their interview. Show less

  • Health Information Medical Records Coordinator

    Jun 2021 - now

  • Health Information Medical Records Coordinator

    Jun 2021 - now

  • Health Information Management Coordinator

    Jun 2021 - Feb 2024
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  Anderson Rehabilitation Institute

  Jan 2024 - now

  Health Information Managment Coordinator