Chloe Chen

Experience

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  Jinhai Heavy Industry Co., Ltd.

  Mar 2007 - Mar 2009

  Assistant to Chief Engineer

  • Assist Chief Engineer to handle vessel technical problems • Interpreter between Chief Engineer and Ship owners • Provide executive assistance and administrative support to Chief Engineer

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  Jinhai Heavy Industry Co., Ltd.(HaiHang Group)

  Mar 2009 - Feb 2013

  Project Manager

  ● Pre-project market research and analysis.● Participated in negotiations with ship owners from Italy, Greece and Germany.● Resource planning and inter-department coordination, created project time line.● Managed project progress, and allocated resources. ● Participated in the 176,000DWT Bulk Carrier outfitting design.

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  GiftPoint Ltd U.K.

  Mar 2013 - Jun 2014

  QC Manager

  ● Scheduled production with various suppliers based on the production cycle. Managed QC team to do acceptance check with factories.● Negotiated price with various certifying agencies based on customer’s needs. ● Account management for existing customers from the UK.● Marketed and developed new customers in the UK market.

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  Tradesparq.com

  Jul 2014 - now

  Product Manager at Tradesparq.com

  Manages multiple long term and short time projects simultaneously:● Customs Data Analytic System: Platforms main function, complete redesign. 8 months from requirement gathering to product launch and project iteration.● Global Market Directory: Newly designed feature based on customer feedback. 6 months from product prototyping to launch● Platform marketing and SEM: On going project to coordinate with sales, customers, designers and programmers. Making decision base not only on direct feedback but also data analysis using online tracking tools.● Platform home page redesign: Short-term project with tight deadline and limited budget. Working with freelance designers to meet the needs from both the bosses and the customers.Coordination between multiple parties:● Working closely with the customers and the sales to gather feedback, detect the slightest clues to improve the product.● Acting as a SCRUM manager to closely manage the short-term goals of the development team, prioritize tasks and manage resource allocation.● Manages and work with the product team to generate detailed requirement documents and prototypes.● Maintain constant communication with the management team to understand the future long-term strategy, provide regular feedback from both the customers and the teams. Show less

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  Westwell Lab

  May 2016 - now

  Product Manager

  ● Manage the requirement analysis, provide customized solution based on the strength of the company ● Design high level project timeline, identify the key milestones and manage the progress of concurrent projects● Manage interdepartmental coordination to ensure quality and progress of the projects ● Conduct feedback and competitive analysis, Outline WellOcean (Port information automation) product roadmap, focus on quality and details of the product to improve long term product competitiveness ● Lead the project management team, manage after-sales team, focus on the productivity and user experience. ● Customer relationship managementPROJECT MANAGER-- 2016/5 TO 2017/2● On-site investigation and requirement analysis for WellOcean project● Generate project requirement documents and manage project priority. ● Create project timeline, manage development team with agile method● Coordinate resources between departments, resolve conflicts and ensure the progress stick to the timeline Show less