
Amanda L.
Credit Specialist

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About me
“Criticsm is the cost of praise”
Education

Fanshawe College
2023 - 2024Business Administration - Marketing Advanced Diploma Business Administration Marketing- project management - non-for profit and event marketing- SEO and SEM Google Ads- Products and services for a Global market - Consumer behaviour - New Media marketing - Web design for optimization - Customer relationships management - Sales management - Google analytics - Research and data analysis - intergrated marketing communications

Fanshawe College
2020 - 2022Associate's degree BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICESActivities and Societies: - Rotary Club - Started marketing when I was 18 years old and started selling Presidents Choice Mastercards in my local grocery store. The first night, I picked my stomach up off the floor and just started naturally selling and asking questions that made me uncomfortable, but I knew I was going to be a natural. - Taking a reduced course load to ensure I can work and build something ( to ensure I choose the employer aligned to me, and for them)

Fanshawe College
2018 - 2022Certificate Liberal Arts and Sciences, General Studies and HumanitiesActivities and Societies: Rotary club With a focus on writ, communication, math and science
Experience

Actv8 Marketing
Jan 2014 - Jun 2017Credit SpecialistRepresent presidents choice financial MasterCard credit cards. Approach every customer with a warm compliment and smile. Answered their questions promptly and honestly about what I am selling, by doing so I got rejections and sales in a very good ratio. Deal with a no by asking to gain their trust and having them stay with me and complete an application Use up to date technology to be fast and preciseAlso use probe questions to find out how to correlate the customers wants with the card I offeredTrusted with sensitive info such as drivers license, passport, photo ids, social insurance, home addresses, phone numbers and annual income Show less

La Capitale
Jan 2015 - Apr 2016Sales Specialist
IRIS BLU Events
Jan 2015 - Jan 2016Instore marketing representative for Presidents Choice click and collect groceries- Approached customers with the confidence they would use the program with a conversion rate of 200- 300 people per 8 -12 hour shift- Listened to customers comments and their compliments and let that ignite me to help people- Went above and beyond and showed customers on a tablet what the actual website looked like, so they could navigate it when they got home to ensure consumers used it and my hours spent at the store was well spent market research dollars

Cintas
Aug 2016 - Nov 2016B2B Sales Representative
KSG
Aug 2017 - Jun 2020Resolution Specialist- Client solutions for presidents choice financial during separation - Took cibc fraudulent acts course to ensure safety of bank and customers when replacing lost/ stolen cards- Dealing with customer concerns of cibc separating from presidents choice financial and insured integrity of cibc/ presidents choice and always thanked each customer for their ongoing business - Went above and beyond to help the customers interactions at the pavilion

Canada Life
Dec 2018 - Apr 2019Distribution administration services - wealth management- accounts receivable - accounts payable - data entry- handling of large sums of money up to a million dollars - processing applications and looking for contrasts to match against the information system

Blast Marketing Inc.
Mar 2019 - Jun 2020Sales And Marketing Specialist- Telus in-person marketing at various stores across GTA to promote special one-day promotions with a conversion rate of 1 cell phone per 4-hour shift- In-store promotions in LCBO to engage customers to taste and buy a full-size alcohol container with a conversion rate of 5- 12 bottles, or 8 to 25 cans per 4 hour shift - Set up and tear down of Shopify's party events (Christmas, and fun in the park family event) with a conversion rate of happiness fulfilled for valuable Shopify employees

Sterling silver solutions
Sept 2019 - Jan 2020Customer Service Sales Specialist- In-store promotions for Hello Fresh at Beer Stores across Ontario with a conversion rate of 10-20 home delivery sign-ups for a 4-6 hour shift- Drove to and from and arrived on time and logged in through an app to show my location- Set up and tear down with respect to the Beer Stores strategic layout and customer traffic direction flow

Amanda’s essential cleaning
Aug 2020 - nowBusiness Owner
Élections Canada | Elections Canada
Sept 2021 - Sept 2021Registration Officer- Considered all angles of confidentiality - Was to the point, kind, helpful, and courteous with voters- Respectful of my fellow employees - Quantified ballots at the end of the night with precision and accountability - Came early and prepared me by asking questions ahead of time to seasoned employees
Licenses & Certifications

Excel
Fanshawe CollegeJul 2020- View certificate

Advanced Branding
LinkedInMar 2020 - View certificate

Learning Instagram
LinkedInMar 2020 
Safe food handlers
Middlesex-London Health UnitNov 2019
CIBC bank fraud course
CIBCAug 2017
Standard First Aid, CPR and AED
PerriMed First Aid & CPR TrainingOct 2019- View certificate

Learning Computer Security and Internet Safety
LinkedInMar 2020 
Adobe InDesign CC
Fanshawe CollegeNov 2020
LLQP- life insurance certificate
Oliver's LearningJul 2017
Introduction to Programming Using HTML and CSS
FreeCodeCampJan 2020
Honors & Awards
- Awarded to Amanda L.Certificate Of Appreciation Fanshawe Rotaract President Apr 2019
- Awarded to Amanda L.Biology- Highest achieved in Gr 11 Thames Valley District School Board Jun 2010
- Awarded to Amanda L.Best Flight of Trenton Army Base Camp 2009 Air Cadets Of Canada Jul 2009 With proper team work, best dressed and formation, we performed as a group, precise moving drills as a team.Uniforms had to be perfectly trimmed, no lint, no iron marks, no hair, pants ironed with proper seams down the front of pants, boots shined to perfection and hair had to be slicked back with no flying hairs. As a squadron of 12 people we won the best flight of the whole camp of Trenton Army Base Camp.
- Awarded to Amanda L.Leadership Course Air Cadets Canada Jul 2009 Learned how to take control of a squadron ( group of people) by using blunt, straight forward tasking operations.Was in class for 8 hours a day for two weeks straight learning programs to teach the cadets for when I was in normal operation , during the year, at 741 Elgin Squadron
- Awarded to Amanda L.Duke Of Edinburgh Award Duke Of Edinburgh International Award Dec 2002 More than any other section of the Duke of Ed, the Adventurous Journey is about team work and social connection with both the team members who will undertake the journey, and also the volunteers who instruct, supervise and assess the journey.At the heart of the Adventurous Journey is the opportunity for you to engage in activities that require determination, physical effort, perseverance, problem solving and cooperation. It is hoped that when undertaking this section of the Duke of Ed… Show more More than any other section of the Duke of Ed, the Adventurous Journey is about team work and social connection with both the team members who will undertake the journey, and also the volunteers who instruct, supervise and assess the journey.At the heart of the Adventurous Journey is the opportunity for you to engage in activities that require determination, physical effort, perseverance, problem solving and cooperation. It is hoped that when undertaking this section of the Duke of Ed, you will be rewarded with a unique, challenging and memorable experience. https://www.dukeofed.org/bc-adventurous-journey Show less
Volunteer Experience
Student Volunteer
Issued by Rotary International on Jan 2018
Associated with Amanda L.Staff Sergeant
Issued by Royal Air Force Air Cadets on Sept 2004
Associated with Amanda L.Fundraiser
Issued by Canadian Cancer Society on Nov 2008
Associated with Amanda L.
Languages
- enEnglish
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