Duarte Borges

Experience

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  Cirelius – Gás, Aquecimento e Energia Solar

  Feb 2007 - Nov 2007

  Technical Support / Tendering

  - Technical support in installation and commissioning of solar thermal systems, boilers and heat pumps; Systems sizing and replying to RFPs and RFIs.

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  Solar Project

  Apr 2008 - Dec 2010

  Technical Coordinator

  - Head of Engineering- Managing large solar thermal systems, and small to medium size air conditioning and solar PV projects, from conception, pre-production through completion

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  Parque Escolar

  Dec 2010 - Mar 2014

  Building Services Engineer

  State-owned Enterprise - Ministry of Education- Control, monitor and evaluation of design, installation and maintenance of HVAC, gas, hot water, solar energy, electrical and fire safety installations of secondary schools;- Liaising with clients (school officials), design teams and architects, and construction supervision.

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  KASFRIAK - Cooling

  Mar 2014 - Oct 2014

  Industrial Director - Commercial Refrigeration Equipment

  - Management of the Production Department, Industrial Budgeting and Logistics

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  Servitis, Lda

  Oct 2014 - Jun 2015

  Technical Director

  Technical services of installation and repair of air conditioning, gas equipment and home appliances- Organization, planning and control of a national network of technical assistance centers; Partnership management.

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  ESTEC (former Grupo Sousa Pedro - SGPS, S.A.)

  Jun 2015 - Jun 2018

  Head Of Facilities Management

  - Contract and Operational Management - Installations of HVAC, energy supply (gas, electricity and solar), fire safety and security systems; Financial control and procurement;- Full responsibility and coordination of a team of maintenance technicians and engineers.

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  Race S.A.

  Jun 2018 - Apr 2022

  Key Account Manager - HVAC & Refrigeration

  - Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives - Research key customer wants and needs; - Serve as contact point for key customers and internal teams;- Solve customers' complaints in an effective and respectful way;- Gather, report and communicate customers' feedback on service, technology and product delivery- Research and source new potential clients- Measure, track and analyse key account metrics; create reports for upper management Show less

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  Bosch Home Comfort Group

  Apr 2022 - now

  Sales Engineer - HVAC Systems

  - Collaborate with costumers, in specifying and integrating a specific product into their design, adding value to the process; successfully match customer pain/requirements to proposed solutions- Product presentation: VRF Systems, Heat Pumps, Boilers, Solar Thermal, etc.- Manage technical aspects of RFP / RFI responses- Work with sales teams to further understand customer requirements, and provide technical support- Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales, and arranging deliveries- Modelling the financial business case associated with each sales opportunity, with upper management- Ensure the development and growth of the Commercial/Industrial HVAC business unit, achieving team goals. Show less