Duarte Borges

Duarte Borges

Technical Support / Tendering

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location of Duarte BorgesPorto, Porto, Portugal

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  • Timeline

  • About me

    Sales Engineer - HVAC Systems, at Bosch Home Comfort Group: helping our Customers to reach their goals

  • Education

    • Faculdade de Engenharia da Universidade do Porto

      -
      Executive Master's Advanced Studies in Sustainable Energy Systems (MIT Doctoral Program)
    • Faculdade de Engenharia da Universidade do Porto

      -
      Master's degree Mechanical Engineering - Thermal Energy
    • Porto Business School

      -
      Executive Programme Initial Management
    • Instituto Superior de Engenharia do Porto

      -
      Licentiate degree Mechanical Engineering - Heat and Fluids
    • Instituto Superior de Engenharia do Porto

      -
      Bachelor’s degree Mechanical Engineering
  • Experience

    • Cirelius – Gás, Aquecimento e Energia Solar

      Feb 2007 - Nov 2007
      Technical Support / Tendering

      - Technical support in installation and commissioning of solar thermal systems, boilers and heat pumps; Systems sizing and replying to RFPs and RFIs.

    • Solar Project

      Apr 2008 - Dec 2010
      Technical Coordinator

      - Head of Engineering- Managing large solar thermal systems, and small to medium size air conditioning and solar PV projects, from conception, pre-production through completion

    • Parque Escolar

      Dec 2010 - Mar 2014
      Building Services Engineer

      State-owned Enterprise - Ministry of Education- Control, monitor and evaluation of design, installation and maintenance of HVAC, gas, hot water, solar energy, electrical and fire safety installations of secondary schools;- Liaising with clients (school officials), design teams and architects, and construction supervision.

    • KASFRIAK - Cooling

      Mar 2014 - Oct 2014
      Industrial Director - Commercial Refrigeration Equipment

      - Management of the Production Department, Industrial Budgeting and Logistics

    • Servitis, Lda

      Oct 2014 - Jun 2015
      Technical Director

      Technical services of installation and repair of air conditioning, gas equipment and home appliances- Organization, planning and control of a national network of technical assistance centers; Partnership management.

    • ESTEC (former Grupo Sousa Pedro - SGPS, S.A.)

      Jun 2015 - Jun 2018
      Head Of Facilities Management

      - Contract and Operational Management - Installations of HVAC, energy supply (gas, electricity and solar), fire safety and security systems; Financial control and procurement;- Full responsibility and coordination of a team of maintenance technicians and engineers.

    • Race S.A.

      Jun 2018 - Apr 2022
      Key Account Manager - HVAC & Refrigeration

      - Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives - Research key customer wants and needs; - Serve as contact point for key customers and internal teams;- Solve customers' complaints in an effective and respectful way;- Gather, report and communicate customers' feedback on service, technology and product delivery- Research and source new potential clients- Measure, track and analyse key account metrics; create reports for upper management Show less

    • Bosch Home Comfort Group

      Apr 2022 - now
      Sales Engineer - HVAC Systems

      - Collaborate with costumers, in specifying and integrating a specific product into their design, adding value to the process; successfully match customer pain/requirements to proposed solutions- Product presentation: VRF Systems, Heat Pumps, Boilers, Solar Thermal, etc.- Manage technical aspects of RFP / RFI responses- Work with sales teams to further understand customer requirements, and provide technical support- Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales, and arranging deliveries- Modelling the financial business case associated with each sales opportunity, with upper management- Ensure the development and growth of the Commercial/Industrial HVAC business unit, achieving team goals. Show less

  • Licenses & Certifications

    • Senior Engineer

      Ordem dos Engenheiros