Giedrius Ibianskas

Experience

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  4finance

  Aug 2011 - Jan 2017

  Organizing and managing the work of the Debt Recovery Department. Controlling the work of managers. Responsible for cooperation with Debt collection companies, Bailiffs –negotiating conditions, doing pitches, optimizing performance. Constantly keeping the relations with existing partners. Analyzing debt recovery rates. Adopting and implementing new decisions for enhancing the efficiency of debt recovery. Ensuring a smooth work process of the managers’ team. Analysis, control, and ongoing improvement (interview assessment, discussion of the work results and statistics) of debt recovery and customer service results achieved by the assigned team of managers. Customer service and consultation on existing debts, preparation of legal documents. Active communication with insolvent customers of the company (communication by telephone and via e-mail). Search of debtors. Negotiating the payment of debts. Clarifying information and data and entering them into the database. Establishing debt recovery schedules. Preparing and administrating diverse legal documents

  • Debt Collection Department Head

    Jan 2015 - Jan 2017

  • Senior Collection Manager

    Jan 2014 - Jan 2015

  • Debt Collector / Lawyer

    Aug 2011 - Dec 2013
• 

  UAB "Saugus kreditas"​

  Jan 2017 - May 2018

  Head of Debt Collection

  Debt collection department formation. Setting up an action plan. Creating and updating scripts. Managing collection processes. Debt collection system integration. Work organization. Reports preparation. Permanent analysis of debts recovery.

• 

  FinBee.com

  May 2018 - Dec 2019

  Head of Debt collection, p2p lending

  Peer to peer collection care. Develop debt collection strategies and tactics as needed to achieve the company's debt collection objectives. Monitor and refine debt collection processes, metrics, and tools to maximize success of local debt collection teams. Report to company‘s top management on regular basis.

• 

  Ieskaupaskolos.lt

  Jan 2020 - Jun 2021

  Information Technology Product Manager

  Loans brokerage lending system creation from scratch. Coordinating a team of programmers. Managing the product backlog. Web page and system improvements, implementations and process building, manual software testing. New partners invitation and cooperation. Continuously communication with clients and existing partners.

• 

  Invertus

  Jun 2021 - Sept 2022

  Information Technology Project Manager

  Coordinate the efforts of the cross-functional IT project teams by taking full ownership of the ecommerce and custom software projects. Ensure that all projects are delivered on-time, within scope and within budget. Maintain successful relationships with the client and all stakeholders.

• 

  Lemon Gym Baltics

  Sept 2022 - now

  Information Technology Project Manager

  Project Manager responsible for leading web and mobile application development for Impuls and Lemongym clubs. Expertise in coordinating cross-functional teams to deliver high-quality software solutions and seamless user experiences. Skilled in integrating new technologies, including call center platform, email automation system, acces QR code devices, POS terminals.Operation team lead with problem-solving attitude, continuous process improvement, ensuring customer satisfaction and team productivity.Collaborates effectively with multinational teams across Lithuania, Latvia, and Estonia to drive projects success and innovations. Show less