Yawar Bin Yousuf

Experience

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  Infinity Solutions

  Mar 2012 - Mar 2015

  Directed and evaluated the activities of marketing and advertising campaigns.Collaborated with marketing and PR teams to plan and manage the organization's online presence.

  • Marketing Executive

    Mar 2013 - Mar 2015

  • Sales And Marketing Intern

    Mar 2012 - Mar 2013
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  Kathjoo Traders

  Apr 2015 - Jun 2017

  Business Operations Manager

  Led a team of sales representatives and set sales targets to drive revenue growth for the business.Utilized a budget of $100,000 for sales and marketing, resulting in increased productivity and revenue.Upgraded sales technology to streamline sales process, improving efficiency and customer satisfaction.Conducted market research to better understand target audience and developed targeted marketing campaigns.Significantly increased customer base and revenue through effective sales management and strategy development. Show less

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  Assuage Pharmaceutical Distributors

  Jul 2017 - Apr 2022

  Business Manager

  Developed marketing strategies that helped us reach new customers and increase our revenue. This included conducting market research, identifying target audiences, and developing campaigns to reach them.Worked closely with the sales and customer service teams to ensure that we were delivering exceptional customer service. we were able to achieve a customer satisfaction rating of 96%.

• 

  Armada Toolworks Ltd.,

  May 2022 - Dec 2022

  Assembly Line Lead

  Inspected machinery, workstations and materials to proactively address hazards or errors.Guided team members in job setup and material selection according to blueprints, diagrams, engineering drawings, customer specifications and checklists.Reported on key departmental performance indicators related to utilization and efficiency.Prevented accidents with consistent safety leadership, removing hazards and encouraging safe behaviors.Maintained quality levels with quick corrections of identified production roadblocks.Worked with supervisory team to coordinate production activities across shifts and departments.Gave input to senior management to assist with budgets, production planning and labor management strategies.Kept line working smoothly by anticipating and meeting supply needs.Empowered employees to independently solve line problems. Show less

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  Fleming Applied Agency

  Sept 2022 - Apr 2023

  Team Lead Applied Project

  Organized schedules and daily assignments for team, leveraging individual knowledge and strengths to maximize team success.Supervised teams and individuals, giving feedback on performance and setting goals for improvement.Assigned projects and distributed tasks to team members as per area of expertise. Conduct research for clients and perform demographic targeting and segmentation to support strategic decision-making.Lead a team in developing marketing and advertisement plans to effectively reach target audiences.Utilize financial forecasting techniques to inform budget allocation and maximize ROI.Generate comprehensive reports and provide strategic recommendations to guide clients' business direction.Collaborate with cross-functional teams to ensure alignment and successful execution of projects.Foster a collaborative and innovative work environment to drive team productivity and success. Show less

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  Lufthansa Group

  Sept 2023 - now

  Provided top-tier customer service to Lufthansa Group customers , handling inquiries, reservations, and service information.De-escalated complaints and upheld the company's reputation.Collaborated within a multicultural team and adapted to rotating shifts.Committed to delivering exceptional service and maintaining full-time availability.

  • Technical Support Consultant

    Apr 2024 - now

  • Customer Service Consultant

    Sept 2023 - Apr 2024