ROXANNE CHEN

Experience

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  Clothier Creation (Khoon Hooi)

  Sept 2014 - Mar 2016

  Assistant Fashion Designer

  - Originated ready-to-wear collections that represented the brand at various fashion shows - Responsible for the process of production to ensure orders delivered on time- Designed and created fashion accessories that were used at various events, fashion shows and seasonal collections- Responsible for seasonal collections champaign photo shooting and look book photo shooting- Responsible for VIP customers' customised outfits by taking measurement and materials purchase

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  Pazzion Group

  Apr 2016 - Dec 2018

  Footwear Designer

  - Managed the entire process of multiple product launches from conceptualisation to launch while adhering to strict deadlines- Conceptualised numerous flagship footwear products based on analysis which resulted in an increased in sales by 20%- Liaise with global suppliers and producers for sourcing and qualifying materials for prototypes fitting at competitive prices- Strategised with designers, developers and production team to fasten sampling prior to production- Collaborated with visual merchandising team by sharing the latest seasonal trend and mood on how to present our products Show less

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  Singapore Airlines

  Jan 2019 - Oct 2020

  Flight Attendant

  - Organised inflight service operations in an efficient manner to passenger's needs - Demonstrated highly effective interpersonal skills in addressing different stakeholders needs, feedbacks and complaints to ensure a high standard of satisfaction and repeat business- Supervised and guided a team of 3 for a fast-paced and customer-centric environment

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  J&Co Jewellery

  Nov 2020 - Jun 2022

  Product Designer

  - Responsible for management of items stock/inventory level by reviewing sales records and forecasts on a regularly- Collaborate with various internal and external stakeholders to formulate marketing plans to increase traffic on social platforms which resulted in more than 20% growth in sales revenue- Design and handmade bespoke jewelry pieces according to latest trend and customer’s requirements, fashion styling for photo shoot - Resolve customers complaints and feedbacks by coordinating with merchandising team and external vendors to originate solutions Show less

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  ASPIAL CORPORATION LIMITED

  Jul 2022 - now

  • Senior Jewelry Designer

    Jul 2022 - now

  • Jewelry Designer

    Jul 2022 - Jan 2025