Talk to sales Try for Free
Mihaela Tsoneva

Mihaela Tsoneva

Sales Representative

Followers of Mihaela Tsoneva156 followers
location of Mihaela TsonevaAustria

Connect with Mihaela Tsoneva to Send Message

Connect

Connect with Mihaela Tsoneva to Send Message

Connect

  • Timeline

  • About me

    Customer Support Manager at Adverity

  • Education

    • IV Language High School "Frédéric Joliot-Curie", Varna

      2011 - 2015
      Spanish Language and Literature

    • Software University (softuni.bg)

      2020 - 2020
      Programming Fundamentals with Java

    • Software University (softuni.bg)

      2019 - 2019
      Programming Basics with Java

    • Sofia University St. Kliment Ohridski

      2015 - 2021
      Bachelor's degree Scandinavian Studies

  • Experience

    • IKEA

      Jul 2016 - Feb 2017
      Sales Representative

    • SBB Media AD

      Oct 2017 - Dec 2017
      English Translator for Harper's Bazaar

    • Sutherland

      Jul 2018 - Jan 2022
      Swedish Customer Support Agent for Spotify

      Language Expert for the Swedish email team - CurrentTier 1 - Customer support with general troubleshooting - Email (Swedish and English)Tier 2 - Advanced customer support and technical troubleshooting - Live Chat (Swedish)Tier 2 - Advanced customer support and technical troubleshooting - Email (Swedish and English) - Current

    • Adverity

      Jan 2022 - now
      Customer Support Manager

  • Licenses & Certifications

    • Diploma de español como lengua extranjera (DELE)

      Instituto Cervantes
      Jan 2015

  • Volunteer Experience

    • English Translator

      Issued by nauka.bg on Aug 2017
      nauka.bgAssociated with Mihaela Tsoneva